At a Glance
- Tasks: Lead a vibrant café, ensuring great coffee and fresh food while managing daily operations.
- Company: Community-focused café with a warm, supportive team culture.
- Benefits: Sociable hours, free food & coffee, and real progression opportunities.
- Other info: Genuine growth potential within a growing café group.
- Why this job: Take ownership of a café and build a passionate team in a hands-on role.
- Qualifications: Experience in hospitality management and barista skills are essential.
The predicted salary is between 36000 - 40000 £ per year.
We’re looking for a hands-on General Manager to lead a recently refurbished, community-focused café that takes pride in great coffee, fresh food, and genuinely warm service. This isn’t a “head office box-ticking” role — it’s about running the space day-to-day, leading from the floor, and building a team that actually cares about what they do.
What you’ll be doing:
- Running daily café operations and leading the team on shift
- Setting the standard for service, food quality, coffee and presentation
- Getting stuck in — this is a hands-on leadership role, not an office job
- Managing stock, ordering, compliance, H&S and hygiene standards
- Driving a strong customer experience and handling feedback properly
- Supporting training, onboarding and development of the team
- Helping out with events, catering and occasional site support when needed
What we’re looking for:
- Background in café / restaurant / hospitality management
- Barista experience (coffee quality actually matters here)
- Confident, calm communicator who leads by example
- Strong organisational skills and commercial awareness
- Someone who can train, motivate and hold a team to standards
- Flexible, practical, and not afraid to roll sleeves up when needed
What you get:
- No late nights – sociable daytime hours only
- Real progression opportunities across a growing café group
- Proper training & development (hygiene, allergens, first aid, etc.)
- Free food & coffee on shift + discounts on days off
- Supportive, down-to-earth team culture — no ego environment
- Genuine scope to grow into multi-site roles if you want it
This is a role for someone who wants ownership, variety, and a team they can actually build — not just manage from a distance.
Cafe General Manager in Burnley employer: Perfect Recruitment
Join a vibrant café in Burnley where you can truly make a difference as a General Manager. With a focus on community, great coffee, and fresh food, this role offers sociable daytime hours, a supportive team culture, and genuine opportunities for career progression within a growing café group. Enjoy free food and coffee on shift, along with comprehensive training and development to help you thrive in a hands-on leadership position.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe General Manager in Burnley
✨Tip Number 1
Get to know the café culture! Before your interview, pop in for a coffee and chat with the staff. This shows you’re genuinely interested and helps you understand the vibe of the place.
✨Tip Number 2
Show off your hands-on experience! Be ready to share specific examples of how you've led teams in busy environments, especially in cafés or restaurants. We want to see that you can roll up your sleeves and get stuck in!
✨Tip Number 3
Prepare to discuss customer service! Think of times when you’ve turned a negative experience into a positive one. This role is all about creating a warm atmosphere, so we need to know you can handle feedback like a pro.
✨Tip Number 4
Don’t forget to highlight your training skills! We’re looking for someone who can motivate and develop a team. Share how you’ve successfully trained others in the past, and let us know how you plan to do it here.
We think you need these skills to ace Cafe General Manager in Burnley
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let us know why you love coffee and what it means to you. Share any barista experience you have and how you can bring that passion to our café.
Be Hands-On in Your Approach:We want to see that you're not just a manager but someone who gets stuck in with the team. Highlight any past experiences where you've led from the front and made a real difference on the floor.
Communicate Clearly:As a General Manager, strong communication is key. Make sure your application reflects your ability to communicate effectively and calmly, whether it's with your team or customers.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match our café's values and the specific role. We love seeing candidates who take the extra step!
How to prepare for a job interview at Perfect Recruitment
✨Know Your Café Inside Out
Before the interview, make sure you’re familiar with the café’s menu, values, and community focus. This shows genuine interest and helps you discuss how you can contribute to their mission.
✨Showcase Your Hands-On Leadership Style
Prepare examples of how you've led teams in a hands-on manner. Share stories that highlight your ability to motivate staff and maintain high standards of service and quality.
✨Demonstrate Your Barista Skills
If you have barista experience, be ready to talk about it! Discuss your approach to coffee quality and how you ensure a great customer experience through your knowledge and skills.
✨Be Ready for Scenario Questions
Expect questions about handling customer feedback or managing stock. Think of specific situations from your past roles where you successfully navigated challenges, showcasing your problem-solving abilities.
