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- Tasks: Assist customers with service and repair inquiries while managing job cards and invoices.
- Company: Join a prestigious independent service centre known for its strong community reputation.
- Benefits: Enjoy a supportive environment, performance bonuses, and a family-oriented culture.
- Why this job: Be part of a valued team where your contributions make a real impact.
- Qualifications: Experience as a Service Advisor, excellent communication skills, and customer-focused attitude required.
- Other info: Salary up to £29,000 with OTE around £33,000; apply now!
The predicted salary is between 23200 - 29000 £ per year.
We are currently advertising on behalf of an Automotive Independent Service Centre who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Croydon area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
Benefits:
- Work with a prestigious independent service centre with a strong reputation in the community.
- Be part of a family-oriented business where your contributions are valued.
- Enjoy a supportive working environment with opportunities for bonuses based on performance.
Requirements:
- A working experience within a Service Advisor role.
- The ability to upsell on service work and service plans.
- Customer focused and an excellent communicator.
- Familiarity with using Motor Dealership Database Software.
Duties of role:
- Professionally communicate with customers about service and repair work required on their vehicle.
- Produce Job Cards on in-house computer systems.
- Update Customers and Vehicle Records.
- Prepare and complete Invoices.
- Advise Customer on estimated costs of repairs and timescales of work due to be completed.
- Other Ad-Hoc Duties as the role requires.
For your hard work, our client is offering a salary of up to £29,000 with OTE of circa £33,000. To apply for this Service Advisor position, please forward your CV to Alex Perrin quoting the job reference number or call our office for a chat about this position.
Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a job get in touch today.
Service Advisor employer: Perfect Placement
Contact Detail:
Perfect Placement Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services offered by the automotive centre. Understanding their unique selling points will help you communicate effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Brush up on your customer service skills, especially in handling difficult situations. Being able to showcase your ability to maintain a positive customer experience can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully upsold services in previous roles. This will show your potential employer that you have the skills to increase revenue while providing value to customers.
✨Tip Number 4
Research common motor dealership database software and be ready to discuss your familiarity with it. Highlighting your technical skills can give you an edge, especially if you can demonstrate how you've used similar systems in the past.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Advisor. Emphasise your customer service skills and any familiarity with Motor Dealership Database Software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to upsell services. Mention specific examples of how you've provided excellent customer service in previous roles.
Highlight Key Skills: In your application, clearly outline your communication skills and customer-focused approach. Use bullet points to make these stand out, as they are crucial for the role.
Follow Application Instructions: When applying, ensure you quote the job reference number as specified. This shows attention to detail and helps your application get noticed by the hiring team.
How to prepare for a job interview at Perfect Placement
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to communicate effectively with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, and be ready to discuss how you would handle difficult situations.
✨Familiarise Yourself with Automotive Terminology
Understanding basic automotive terms and concepts will help you communicate more effectively during the interview. Brush up on common service-related language so you can confidently discuss repairs and services with potential employers.
✨Demonstrate Your Upselling Ability
Since upselling is a key part of the role, think of specific instances where you've successfully upsold products or services in previous jobs. Be prepared to explain your approach and the results you achieved.
✨Research the Company
Take some time to learn about the independent service centre's reputation and values. Being able to discuss why you want to work there and how you align with their mission will show your genuine interest in the position.
