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- Tasks: Assist customers with service and repair inquiries, manage job cards, and prepare invoices.
- Company: Join a reputable family-owned automotive dealership in Ellesmere Port.
- Benefits: Enjoy a competitive salary of £26,000 plus bonuses, with Monday to Friday hours.
- Why this job: Be part of a respected team that values customer service and offers growth opportunities.
- Qualifications: Experience as a Service Advisor and strong communication skills are essential.
- Other info: Opportunity for OTE earnings around £30,000; perfect for those passionate about cars!
The predicted salary is between 26000 - 30000 £ per year.
Automotive Service Advisor Vacancy Location: Ellesmere Port, Cheshire Basic Salary: £26,000 + Bonus Working Hours: Monday to Friday, 8:30am – 5:30pm Reputable family owned businessWe are currently advertising on behalf of an well-established and respected automotive dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Ellesmere Port area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service. Their minimum requirements for a Service Advisor are as follows: A working experience within a Service Advisor role The ability to upsell on service work and service plans Customer Focused and an excellent communicator Familiarity with using Motor Dealership Database SoftwareAs a Service Advisor with our Client you will be expected to: Professionally communicate with customers about service and repair work required on their vehicle Produce Job Cards on in-house computer systems Update Customers and Vehicle Records Prepare and complete Invoices Advise Customer on estimated costs of repairs and timescales of work due to be completed Other Ad-Hoc Duties as the role requiresFor your hard work, our client is offering a salary of up to £26,000 with OTE of circa £30,000. To apply for this Service Advisor position, please forward your CV to Matt Cross quoting the job reference number or call our office for a ch…
Service Advisor employer: Perfect Placement
Contact Detail:
Perfect Placement Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Make sure to familiarize yourself with the specific automotive dealership database software mentioned in the job description. Highlight any experience you have with similar systems during your conversations.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've successfully handled customer inquiries or complaints in the past. This will show that you can provide the high level of service they are looking for.
✨Tip Number 3
Research the company and its values before your interview. Being able to discuss how your personal values align with theirs can set you apart from other candidates.
✨Tip Number 4
Practice your upselling techniques. Think of ways you can suggest additional services or plans to customers, as this is a key part of the role and will demonstrate your proactive approach.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor. Focus on your customer service skills, ability to upsell, and familiarity with Motor Dealership Database Software.
Craft a Strong Cover Letter: Write a cover letter that emphasizes your passion for the automotive industry and your commitment to providing excellent customer service. Mention specific examples of how you've successfully communicated with customers in the past.
Highlight Relevant Experience: In your application, clearly outline your previous roles related to service advising. Include any metrics or achievements that demonstrate your performance and customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at Perfect Placement
✨Show Your Customer Service Skills
As a Service Advisor, your ability to communicate effectively with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, and be ready to discuss how you would handle difficult situations.
✨Familiarize Yourself with Automotive Terminology
Make sure you understand common automotive terms and concepts. This will help you communicate more effectively with both customers and technicians during the interview.
✨Demonstrate Your Upselling Ability
Since upselling is a key part of the role, think of specific instances where you've successfully upsold products or services. Be prepared to explain your approach and the results you achieved.
✨Research the Company
Learn about the dealership's history, values, and reputation in the community. Showing that you have done your homework will demonstrate your genuine interest in the position and the company.
