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- Tasks: Assist customers with vehicle service and repairs, ensuring top-notch communication.
- Company: Join a well-established automotive dealership in Edinburgh with a strong reputation.
- Benefits: Enjoy a salary up to £27,000, potential earnings of £35,000, and great company perks.
- Why this job: Be part of a dynamic team focused on customer satisfaction and professional growth.
- Qualifications: Experience as a Service Advisor, excellent communication skills, and familiarity with dealership software required.
- Other info: Monday to Friday, 42-hour work week with industry training opportunities.
We are currently advertising on behalf of an Automotive long established dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Edinburgh area.
Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
Benefits within this Service Advisor role include:
- Basic Salary up to £27,000 – DOE
- Achievable earnings of up to £35,000
- 42 hour working week
- Monday – Friday
- Industry and manufacturer training available
- Fantastic company benefits package available
Their minimum requirements for a Service Advisor are as follows:
- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software
As a Service Advisor with our Client you will be expected to:
- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires
For your hard work, our client is offering a salary of up to £27,000 with OTE of circa £35,000.
To apply for this Service Advisor position, please forward your CV to Peter Manion quoting the job reference number or call our office for a chat about this position.
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Service Advisor Job get in touch today.
Service Advisor employer: Perfect Placement
Contact Detail:
Perfect Placement Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific software used in motor dealerships. If you have experience with similar systems, be ready to discuss how your skills can transfer to their database software.
✨Tip Number 2
Brush up on your customer service skills. Think of examples where you've successfully handled customer queries or complaints, as this will demonstrate your ability to provide excellent service.
✨Tip Number 3
Prepare to discuss upselling techniques. Be ready to share any past experiences where you successfully upsold services or products, as this is a key requirement for the role.
✨Tip Number 4
Research the company and its values. Understanding their approach to customer service and their reputation in the industry will help you align your answers during any interviews.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Advisor. Emphasise your customer service skills, upselling abilities, and familiarity with Motor Dealership Database Software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Mention specific examples of how you've successfully communicated with customers in the past.
Highlight Relevant Experience: In your application, clearly outline your previous roles related to service advising. Include any achievements or metrics that demonstrate your ability to upsell services and manage customer relationships effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Perfect Placement
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to communicate effectively with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, and be ready to discuss how you would handle various customer scenarios.
✨Familiarise Yourself with Automotive Terminology
Understanding basic automotive terms and concepts will help you communicate more effectively during the interview. Brush up on common service-related language and be prepared to discuss how you can apply this knowledge in the role.
✨Demonstrate Your Upselling Ability
Since upselling is a key part of the role, think of specific instances where you've successfully upsold products or services in previous jobs. Be ready to explain your approach and the results you achieved.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your interest in the role and the company. Ask about the team dynamics, training opportunities, and what success looks like in the Service Advisor position.
