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- Tasks: Assist customers with service and repair inquiries while managing job cards and invoices.
- Company: Join a well-established automotive dealership known for excellent customer service.
- Benefits: Earn up to £32k basic plus OTE of £38k, with potential for more!
- Why this job: Be part of a dynamic team in a fast-paced environment that values customer satisfaction.
- Qualifications: Experience as a Service Advisor and strong communication skills are essential.
- Other info: Work 45 hours a week, Monday to Friday, with occasional Saturday mornings.
The predicted salary is between 24000 - 32000 £ per year.
Service Advisor Up to £32k Basic DOE + Qualifications + £38K OTE and potential to earn much more! 45 hours per week Monday – Friday with Saturday mornings on a rota basis We are currently advertising on behalf of an Automotive Well-Established Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Guildford area.Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service. Their minimum requirements for a Service Advisor are as follows: A working experience within a Service Advisor role The ability to upsell on service work and service plans Customer Focused and an excellent communicator Familiarity with using Motor Dealership Database Software As a Service Advisor with our Client you will be expected to: Professionally communicate with customers about service and repair work required on their vehicle Produce Job Cards on in-house computer systems Update Customers and Vehicle Records Prepare and complete Invoices Advise Customer on estimated costs of repairs and timescales of work due to be completed Other Ad-Hoc Duties as the role requires For your hard work, our client is offering a salary of up to £32,000 with OTE of circa £38,000.To apply for this Service Advisor position, p…
Service Advisor employer: Perfect Placement Uk Ltd
Contact Detail:
Perfect Placement Uk Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Make sure to highlight your previous experience in a Service Advisor role during the interview. Be ready to discuss specific examples of how you provided excellent customer service and upsold services.
✨Tip Number 2
Familiarize yourself with common Motor Dealership Database Software. If you have experience with any specific systems, mention them to show that you're ready to hit the ground running.
✨Tip Number 3
Prepare to demonstrate your communication skills. Practice explaining complex service issues in simple terms, as this will be crucial when interacting with customers.
✨Tip Number 4
Research the dealership's reputation and values. Being able to align your personal customer service philosophy with theirs can set you apart from other candidates.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in a Service Advisor role. Emphasize your customer service skills and any familiarity with Motor Dealership Database Software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to upsell services. Mention specific examples of how you've provided excellent customer service in the past.
Highlight Key Skills: In your application, clearly outline your communication skills and customer-focused approach. These are crucial for the Service Advisor position and should be evident in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in this role.
How to prepare for a job interview at Perfect Placement Uk Ltd
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to communicate effectively with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, and be ready to discuss how you would handle difficult situations.
✨Demonstrate Your Knowledge of the Automotive Industry
Familiarity with automotive terminology and processes will set you apart. Brush up on common service and repair work, and be prepared to discuss how you can upsell services based on customer needs.
✨Be Ready to Discuss Software Proficiency
Since the role requires using Motor Dealership Database Software, be prepared to talk about your experience with similar systems. If you have specific software knowledge, mention it and explain how it can benefit the dealership.
✨Prepare for Role-Specific Scenarios
Think about potential scenarios you might face as a Service Advisor, such as explaining repair costs or managing customer expectations. Practice your responses to these situations to demonstrate your problem-solving skills during the interview.
