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- Tasks: Own and optimise the Halo PSA platform, designing workflows and driving automation.
- Company: Join a dynamic team in a hybrid work environment focused on transformation and growth.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for professional development.
- Why this job: Shape the future of service delivery and operational efficiency with your expertise.
- Qualifications: 3-5 years of Halo PSA administration experience and a passion for automation.
- Other info: Be part of a key role that directly influences service maturity and performance insight.
The predicted salary is between 45000 - 55000 £ per year.
Hampshire (Hybrid – 2-3 days per week in office) Full Time | Permanent
We are seeking an experienced Senior Halo PSA Administrator to take full ownership of our PSA platform during a critical phase of transformation and growth. This is a key role where you will act as the Halo PSA subject matter expert, responsible for configuration, workflow design, CMDB integrity, automation, reporting, and platform governance. You will play a central role in ensuring Halo becomes the operational backbone of service delivery, billing accuracy, and performance insight.
Key Responsibilities- Own, administer, and optimise Halo PSA across the organisation
- Design and implement workflows, automation, and service processes within Halo
- Maintain CMDB integrity, asset relationships, and data accuracy
- Lead PSA migration and platform improvement initiatives
- Build dashboards, KPIs, and reporting within Halo
- Manage integrations with supporting service and operational tools
- Drive automation, efficiency, and best practice adoption
- Strong hands‑on Halo PSA administration experience (essential)
- 3–5+ years administering PSA platforms within an MSP or managed services environment
- Proven experience designing workflows, automation, and CMDB structures in Halo
- Experience migrating or transforming PSA platforms
- Strong understanding of ITSM / ITIL frameworks
Halo PSA is central to our operational strategy. This role will have full ownership of the platform, shaping how services are delivered, automated, measured, and scaled. You will directly influence operational efficiency, reporting accuracy, and service maturity.
Ideal Candidate- Halo PSA expert who can own and evolve the platform
- Process‑driven with strong technical and operational understanding
- Comfortable working across service, finance, and technical teams
- Passionate about automation, tooling, and continuous improvement
Halo PSA Administrator (Halo PSA) in London employer: Perfect People
Contact Detail:
Perfect People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Halo PSA Administrator (Halo PSA) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into Halo PSA. Familiarise yourself with its features and functionalities, and think of examples from your experience that showcase your expertise. We want to see your passion shine through!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss how you've tackled challenges in previous roles, especially around workflow design and automation. We love hearing about real-life scenarios!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you top of mind. Plus, it shows us you're genuinely keen on joining the team!
We think you need these skills to ace Halo PSA Administrator (Halo PSA) in London
Some tips for your application 🫡
Show Your Halo PSA Expertise: Make sure to highlight your hands-on experience with Halo PSA in your application. We want to see how you've owned and optimised the platform in previous roles, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. We’re looking for someone who understands the ins and outs of PSA platforms, so make it clear how your skills align with our needs.
Demonstrate Your Process-Driven Mindset: In your written application, showcase your ability to design workflows and automate processes. We love candidates who are passionate about efficiency and continuous improvement, so let that shine through!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Perfect People
✨Know Your Halo PSA Inside Out
Make sure you’re well-versed in the Halo PSA platform. Brush up on its features, functionalities, and recent updates. Being able to discuss specific workflows or automation processes you've implemented will show your expertise and passion for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially related to PSA administration. Think about times when you improved processes or resolved issues with CMDB integrity or reporting accuracy. This will demonstrate your hands-on experience and ability to drive efficiency.
✨Understand the Bigger Picture
Familiarise yourself with ITSM and ITIL frameworks, as they are crucial for this role. Be ready to discuss how these frameworks can enhance service delivery and operational efficiency within the Halo PSA context. This shows that you’re not just focused on the tool but also on how it fits into the overall strategy.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current use of Halo PSA and future plans for the platform. This not only shows your interest in the role but also your proactive approach to understanding how you can contribute to their transformation and growth.