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- Tasks: Own and optimise the Halo PSA platform, driving automation and efficiency.
- Company: Join a dynamic team in a hybrid work environment focused on transformation.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Shape the future of service delivery and make a real impact on operational efficiency.
- Qualifications: 3-5 years of Halo PSA administration experience and strong process design skills.
- Other info: Be part of a collaborative culture that values continuous improvement and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Hampshire (Hybrid – 2-3 days per week in office) Full Time | Permanent
We are seeking an experienced Senior Halo PSA Administrator to take full ownership of our PSA platform during a critical phase of transformation and growth. This is a key role where you will act as the Halo PSA subject matter expert, responsible for configuration, workflow design, CMDB integrity, automation, reporting, and platform governance. You will play a central role in ensuring Halo becomes the operational backbone of service delivery, billing accuracy, and performance insight.
Key Responsibilities
- Own, administer, and optimise Halo PSA across the organisation
- Design and implement workflows, automation, and service processes within Halo
- Maintain CMDB integrity, asset relationships, and data accuracy
- Lead PSA migration and platform improvement initiatives
- Build dashboards, KPIs, and reporting within Halo
- Manage integrations with supporting service and operational tools
- Drive automation, efficiency, and best practice adoption
Requirements
- Strong hands‑on Halo PSA administration experience (essential)
- 3–5+ years administering PSA platforms within an MSP or managed services environment
- Proven experience designing workflows, automation, and CMDB structures in Halo
- Experience migrating or transforming PSA platforms
- Strong understanding of ITSM / ITIL frameworks
Why This Role Matters
Halo PSA is central to our operational strategy. This role will have full ownership of the platform, shaping how services are delivered, automated, measured, and scaled. You will directly influence operational efficiency, reporting accuracy, and service maturity.
Ideal Candidate
- Halo PSA expert who can own and evolve the platform
- Process‑driven with strong technical and operational understanding
- Comfortable working across service, finance, and technical teams
- Passionate about automation, tooling, and continuous improvement
Halo PSA Administrator (Halo PSA) employer: Perfect People
Contact Detail:
Perfect People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Halo PSA Administrator (Halo PSA)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. Ask them about their experiences and any tips they might have for landing the Halo PSA Administrator role. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by diving deep into Halo PSA. Familiarise yourself with its features, especially around workflow design and automation. We want you to showcase your expertise and how you can optimise the platform during the interview.
✨Tip Number 3
Don’t just talk about your experience; demonstrate it! Bring examples of past projects where you’ve successfully managed PSA platforms or improved workflows. This will show the hiring team that you’re not just a talker but a doer.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team. Let’s get you that Halo PSA Administrator role!
We think you need these skills to ace Halo PSA Administrator (Halo PSA)
Some tips for your application 🫡
Show Your Halo PSA Expertise: Make sure to highlight your hands-on experience with Halo PSA in your application. We want to see how you've owned and optimised the platform in previous roles, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Use keywords from the job description to show us you understand what we’re looking for and how you fit into our vision for Halo PSA.
Demonstrate Your Process-Driven Mindset: We love candidates who are process-driven! Share examples of how you've designed workflows or implemented automation in past roles. This will help us see your approach to improving operational efficiency.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with StudySmarter.
How to prepare for a job interview at Perfect People
✨Know Your Halo PSA Inside Out
Make sure you brush up on your Halo PSA knowledge before the interview. Understand its features, functionalities, and how it integrates with other tools. Be ready to discuss specific examples of how you've optimised or configured Halo in previous roles.
✨Showcase Your Workflow Design Skills
Prepare to talk about your experience designing workflows and automation within Halo. Bring along examples of workflows you've implemented and be ready to explain the impact they had on efficiency and service delivery.
✨Demonstrate Your ITIL Knowledge
Since this role requires a strong understanding of ITSM and ITIL frameworks, make sure you can articulate how these principles apply to Halo PSA. Discuss any relevant certifications or experiences that highlight your expertise in these areas.
✨Be Ready for Problem-Solving Scenarios
Expect to face some scenario-based questions during the interview. Think about challenges you've encountered while administering Halo PSA and how you resolved them. This will show your problem-solving skills and your ability to think on your feet.