At a Glance
- Tasks: Own and optimise the Halo PSA platform, driving automation and efficiency.
- Company: Join a dynamic team focused on transformation and growth in service delivery.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional development.
- Other info: Be part of a collaborative environment with excellent career advancement opportunities.
- Why this job: Shape the future of service delivery and make a real impact on operational efficiency.
- Qualifications: 3-5+ years of Halo PSA administration experience and strong workflow design skills.
The predicted salary is between 36000 - 44000 £ per year.
Hampshire (Hybrid – 2-3 days per week in office) Full Time | Permanent
We are seeking an experienced Senior Halo PSA Administrator to take full ownership of our PSA platform during a critical phase of transformation and growth. This is a key role where you will act as the Halo PSA subject matter expert, responsible for configuration, workflow design, CMDB integrity, automation, reporting, and platform governance. You will play a central role in ensuring Halo becomes the operational backbone of service delivery, billing accuracy, and performance insight.
Key Responsibilities
- Own, administer, and optimise Halo PSA across the organisation
- Design and implement workflows, automation, and service processes within Halo
- Maintain CMDB integrity, asset relationships, and data accuracy
- Lead PSA migration and platform improvement initiatives
- Build dashboards, KPIs, and reporting within Halo
- Manage integrations with supporting service and operational tools
- Drive automation, efficiency, and best practice adoption
Requirements
- Strong hands-on Halo PSA administration experience (essential)
- 3–5+ years administering PSA platforms within an MSP or managed services environment
- Proven experience designing workflows, automation, and CMDB structures in Halo
- Experience migrating or transforming PSA platforms
- Strong understanding of ITSM / ITIL frameworks
Why This Role Matters
Halo PSA is central to our operational strategy. This role will have full ownership of the platform, shaping how services are delivered, automated, measured, and scaled. You will directly influence operational efficiency, reporting accuracy, and service maturity.
Ideal Candidate
- Halo PSA expert who can own and evolve the platform
- Process-driven with strong technical and operational understanding
- Comfortable working across service, finance, and technical teams
- Passionate about automation, tooling, and continuous improvement
Halo PSA Administrator (Halo PSA) in England employer: Perfect People
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StudySmarter Expert Advice🤫
We think this is how you could land Halo PSA Administrator (Halo PSA) in England
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Create a personal project or case study relevant to the challenges Perfect People might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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We think you need these skills to ace Halo PSA Administrator (Halo PSA) in England
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Perfect People.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Perfect People. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Perfect People
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
