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- Tasks: Own and optimise the Halo PSA platform, driving automation and efficiency.
- Company: Join a dynamic team in a hybrid work environment focused on transformation.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for professional growth.
- Other info: Be part of a critical phase of growth with excellent career advancement opportunities.
- Why this job: Shape the future of service delivery and make a real impact on operational efficiency.
- Qualifications: 3-5 years of Halo PSA administration experience and strong workflow design skills.
The predicted salary is between 45000 - 55000 £ per year.
Hampshire (Hybrid – 2-3 days per week in office) Full Time | Permanent
We are seeking an experienced Senior Halo PSA Administrator to take full ownership of our PSA platform during a critical phase of transformation and growth. This is a key role where you will act as the Halo PSA subject matter expert, responsible for configuration, workflow design, CMDB integrity, automation, reporting, and platform governance. You will play a central role in ensuring Halo becomes the operational backbone of service delivery, billing accuracy, and performance insight.
Key Responsibilities
- Own, administer, and optimise Halo PSA across the organisation
- Design and implement workflows, automation, and service processes within Halo
- Maintain CMDB integrity, asset relationships, and data accuracy
- Lead PSA migration and platform improvement initiatives
- Build dashboards, KPIs, and reporting within Halo
- Manage integrations with supporting service and operational tools
- Drive automation, efficiency, and best practice adoption
Requirements
- Strong hands‑on Halo PSA administration experience (essential)
- 3–5+ years administering PSA platforms within an MSP or managed services environment
- Proven experience designing workflows, automation, and CMDB structures in Halo
- Experience migrating or transforming PSA platforms
- Strong understanding of ITSM / ITIL frameworks
Why This Role Matters
Halo PSA is central to our operational strategy. This role will have full ownership of the platform, shaping how services are delivered, automated, measured, and scaled. You will directly influence operational efficiency, reporting accuracy, and service maturity.
Ideal Candidate
- Halo PSA expert who can own and evolve the platform
- Process‑driven with strong technical and operational understanding
- Comfortable working across service, finance, and technical teams
- Passionate about automation, tooling, and continuous improvement
Halo PSA Administrator (Halo PSA) in England employer: Perfect People
Contact Detail:
Perfect People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Halo PSA Administrator (Halo PSA) in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. It’s all about making connections that can give you an edge.
✨Tip Number 2
Prepare for the interview by diving deep into Halo PSA. Familiarise yourself with its features, functionalities, and best practices. The more you know, the better you can showcase your expertise and how you can optimise the platform.
✨Tip Number 3
Showcase your passion for automation and continuous improvement during interviews. Share specific examples of how you've driven efficiency in past roles. This will demonstrate that you’re not just a fit for the job, but someone who can elevate the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and contributing to the transformation of Halo PSA.
We think you need these skills to ace Halo PSA Administrator (Halo PSA) in England
Some tips for your application 🫡
Show Your Halo PSA Expertise: Make sure to highlight your hands-on experience with Halo PSA in your application. We want to see how you've owned and optimised the platform in previous roles, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Use the job description as a guide and align your skills and experiences with what we’re looking for. It shows us you’re genuinely interested!
Demonstrate Your Process-Driven Mindset: We love candidates who are process-driven! Share examples of how you've designed workflows or improved processes in your past roles. This will help us see how you can contribute to our operational strategy.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Perfect People
✨Know Your Halo PSA Inside Out
Make sure you brush up on your Halo PSA knowledge before the interview. Understand its features, functionalities, and how it integrates with other tools. Be ready to discuss specific examples of how you've optimised or configured Halo in previous roles.
✨Showcase Your Workflow Design Skills
Prepare to talk about your experience designing workflows and automation within Halo. Bring along examples of dashboards or KPIs you've built, and be ready to explain how these have improved operational efficiency in your past roles.
✨Demonstrate Your ITIL Knowledge
Since this role requires a strong understanding of ITSM and ITIL frameworks, make sure you can articulate how these principles apply to Halo PSA. Think of scenarios where you've implemented best practices and how they benefited service delivery.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially regarding platform governance and CMDB integrity. Prepare to discuss challenges you've faced in previous positions and how you overcame them, particularly in relation to PSA migrations or transformations.