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- Tasks: Lead the design and delivery of technical enablement programmes for Sales Engineering teams.
- Company: Join a leading global provider of unified communications solutions, integrating voice, video, and collaboration tools.
- Benefits: Enjoy remote work options, competitive pay, equity awards, and comprehensive health and wellbeing support.
- Why this job: Shape the future of technical training while collaborating with diverse teams in a fast-paced environment.
- Qualifications: 5+ years in Sales Engineering or similar roles, with strong enablement and communication skills required.
- Other info: Opportunity to travel up to 20% across EMEA and contribute to a growing team focused on continuous learning.
The predicted salary is between 43200 - 72000 £ per year.
Location: Remote/Hybrid London
Package: Excellent, plus bonus and RSUs.
Our client is a leading global provider of unified communications solutions (UCaaS), offering a comprehensive platform that integrates voice, video, messaging, and collaboration tools. We are seeking a Technical Enablement Manager to support its global Solutions Engineering (SE) teams throughout EMEA. Language skills will be well received (especially German or French).
This role focuses on building and delivering enablement programmes that drive value-led customer engagements and contribute directly to business growth. The ideal candidate will bring a blend of UCaaS technical acumen, programme management expertise, and a collaborative approach to deliver effective enablement solutions across a diverse product and platform portfolio.
Key Responsibilities:- Lead the design, development, and implementation of technical enablement programmes for Sales Engineering teams globally.
- Collaborate cross-functionally with Sales, Product Marketing, and other teams to deliver consistent, impactful enablement aligned with strategic priorities.
- Develop content, tools, and training sessions that promote product knowledge, technical proficiency, and value-based selling.
- Oversee the technical onboarding and ongoing learning programmes for new and existing SEs.
- Coordinate virtual and in-person enablement events, including workshops and summits.
- Manage and maintain SE sandbox environments used for testing and demonstration.
- Track programme engagement and effectiveness using appropriate tools and metrics.
- Continuously gather feedback from the SE community to improve enablement offerings.
- Support product launches by preparing and enabling the technical sales force with appropriate materials and training sessions.
- Establish repeatable enablement processes with defined timelines, deliverables, and reporting mechanisms.
- Travel may be required up to 20% to London and EMEA.
- A seasoned technical enablement professional with a strong understanding of the Sales Engineering function.
- Proven ability to build programmes that resonate with technical audiences and support high-performance sales environments.
- Skilled communicator with the ability to influence and align stakeholders across technical and commercial domains.
- Comfortable working in fast-paced, ambiguous environments and managing multiple priorities.
- 5+ years of experience in a Sales Engineering or similar technical role within the UCaaS, telephony, or broader technology sector.
- 5+ years of experience in enablement, learning & development, or a related discipline.
- Demonstrable experience creating and managing enablement content and programmes with measurable impact.
- Excellent presentation, communication, and organisational skills.
- Ability to build and manage relationships across teams and functions.
- Comfortable operating with incomplete information and navigating uncertainty.
- As this has an EMEA focus, language skills, especially German will be well received.
This role forms a key part of a growing team that enables technical professionals to succeed through expert training, best practices, and continuous learning. The successful candidate will contribute to shaping the technical knowledge standards, tools, and enablement frameworks used across the global sales organisation.
Package:A competitive and inclusive benefits package covering private medical insurance, mental health support, pension contributions, equity awards, paid time off, parental leave, wellbeing allowances, and opportunities for professional growth—designed to support employees' health, financial security, and work-life balance. RSUs have a 4 year vesting period. Value in the region of c$200k.
EMEA Technical Enablement Manager - Sales Engineering UCaaS employer: Perfect People
Contact Detail:
Perfect People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Technical Enablement Manager - Sales Engineering UCaaS
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in UCaaS. Understanding the competitive landscape and being able to discuss how our solutions stand out will impress during interviews.
✨Tip Number 2
Network with current employees or professionals in the field through platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to showcase your programme management skills by thinking of specific examples where you've successfully developed and implemented training programmes. Be ready to discuss the impact these had on sales performance.
✨Tip Number 4
If you speak German or French, highlight this skill during your interactions. Language proficiency can be a significant advantage in a role focused on the EMEA region, so don't hesitate to mention it!
We think you need these skills to ace EMEA Technical Enablement Manager - Sales Engineering UCaaS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Sales Engineering and technical enablement. Emphasise your skills in UCaaS, programme management, and any language proficiencies, especially German or French.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your background aligns with the responsibilities. Mention specific examples of programmes you've developed and their impact on sales performance.
Showcase Your Communication Skills: Since this role requires strong communication abilities, ensure your application reflects your capacity to influence and align stakeholders. Use clear and concise language throughout your documents.
Highlight Your Adaptability: Given the fast-paced nature of the role, include examples that demonstrate your ability to manage multiple priorities and navigate uncertainty. This will show that you can thrive in dynamic environments.
How to prepare for a job interview at Perfect People
✨Showcase Your Technical Acumen
Make sure to highlight your experience in UCaaS and any relevant technical skills during the interview. Be prepared to discuss specific projects or programmes you've managed that demonstrate your understanding of the technology and its applications.
✨Demonstrate Programme Management Skills
Since this role involves designing and implementing enablement programmes, be ready to share examples of how you've successfully led similar initiatives. Discuss your approach to managing timelines, deliverables, and stakeholder engagement.
✨Prepare for Cross-Functional Collaboration
This position requires working closely with various teams. Think of instances where you've collaborated with sales, marketing, or product teams to achieve a common goal. Highlight your communication skills and ability to influence others.
✨Emphasise Continuous Learning and Feedback
The role focuses on improving enablement offerings based on feedback. Be prepared to discuss how you've gathered and implemented feedback in past roles to enhance training programmes or content. This shows your commitment to continuous improvement.
