Job Description L2 Service Desk Engineer (M365) Milton Keynes | 6 month contract | Inside IR35 | 24/7 shifts | ASAP start A specialist MSP is building a dedicated service desk for one of its large global clients, and needs four L2 engineers to run it around the clock. If you're a confident Microsoft 365 generalist who likes owning the queue and fixing things properly, this is a chance to help shape a new service from day one, with L3 backup on call when you need it. Picking up escalations from L1, and owning everything outside core hours Solving issues across M365, Exchange Online, AD, Entra ID and Intune Supporting Windows Server, Azure and VMware/Horizon virtual desktops Handling priority incidents and giving clean shift handovers Building up the knowledge base as the service grows 12-hour shifts (7am to 7pm and 7pm to 7am), 4 on 4 off, so plenty of time off ~ Competitive rate via umbrella ~ A genuine route to a permanent role
IT Helpdesk Engineer in Milton Keynes employer: Perfect People Recruitment Solutions Ltd
Join a dynamic and innovative technology services business that prioritises employee growth and development in the heart of London. With a collaborative work culture and a strong focus on cloud-delivered security solutions, you'll have the opportunity to lead impactful projects while enjoying competitive compensation and uncapped earnings potential. Our hybrid working model ensures flexibility, allowing you to balance your professional and personal life effectively.
Contact Details:
Perfect People Recruitment Solutions Ltd Recruitment Team