At a Glance
- Tasks: Coordinate services, manage engineer schedules, and handle customer inquiries.
- Company: Established organisation in North Watford with a supportive team.
- Benefits: 23 days holiday, pension scheme, and a festive break.
- Other info: Fast-paced environment with opportunities for growth.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Experience in administration and a knack for excellent customer service.
The predicted salary is between 21150 - 25850 £ per year.
My client is a well-established organisation based in North Watford who are seeking a proactive Administrator, Service Co-ordinator to join their small team. Due to the location, must have own transport.
Responsibilities
- Taking inbound calls from customers requesting an Engineer to attend their site to attend an urgent breakdown
- Book in a service/maintenance visit by an engineer
- Request more information about the service the company provides
- Calling in to follow up on a quotation they have been provided with
- Managing insurances for the businesses including cars, vans and business insurance
- Managing the diaries for the engineers
- Ordering spare parts for the engineers
- Booking in new installations
- Use of a system called Clik and also Word and Excel
- Looking for a proactive individual who can deal with a fast-paced environment at certain times of the year and get the job done.
Qualifications
- Ideally experience in a Service Administrator, Service Co-ordinator or Administrator role where you understand the need to provide excellent customer service
- Live within easy commuting distance of North Watford and have your own transport
- Highly organised and able to work in a fast-paced environment
Details
- Hours: 8 am to 5 pm Monday to Friday
- 23 days hols, closed at Xmas, Pension.
Service Coordinator, Service Admin, Administrator in Watford employer: Perfect Management Limited
Perfect Management Limited is an excellent employer for those looking to kickstart their career in a supportive and dynamic environment. With a clear growth path, employees benefit from a comprehensive package that includes competitive pay, professional development opportunities, and a collaborative work culture in the charming town of Redbourn. Join us to be part of a team that values your contributions and fosters your career aspirations.
Contact Details:
Perfect Management Limited Recruitment Team
