Clinical Lead / Nurse Manager

Permanent – Full Time (37.5 hours per week) Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel. We have been supporting older people for over 100 years, providing care home and day care services for older people, as well as grants for those in financial difficulty. With a person-focused approach to care, Davenham, Bradbury Court, and Perrins House are picturesque homes situated in beautiful grounds in Malvern. Specialising in care for people with dementia, as well as residential and nursing care, we have a dedicated, well-trained, and compassionate team that cares for our residents.

In this all-encompassing role, you will support the General Manager in providing leadership to the care and support staff and nurses to ensure the delivery of high-quality care. Keeping the residents at the heart of our care delivery, you will take the lead on supporting and facilitating their nursing and medical needs, ensuring compliance with legislative requirements and accepted best practices.

As our Clinical Lead, you will:

• Ensure all recording systems and organisational documentation are of a high standard and kept up to date.
• Oversee the duty rota, ensuring skills mix and numbers on duty are appropriate for the assessed needs of the residents.
• Work in cooperation with members of the multidisciplinary teams to maximise opportunities for our residents.
• Identify information, concerns, and ideas for improvement and share them with the General Manager.
• Understand the regulatory framework that governs the service, including the role of the Care Inspectorate and its requirements.

We’d like you to be registered with a relevant body (e.g., NMC) and have proven experience working within a similar role. With a strong understanding of CQC regulations and adult safeguarding, you will possess great communication and leadership skills, and be comfortable communicating with external health professionals. Experienced in working with residents, particularly those with additional support needs, you will be knowledgeable in incident analysis and the completion of root cause analysis reports, and will be responsible for the subsequent action plan.

This isn’t just a job; it’s about making a difference to older people’s lives every day. In return for your hard work and dedication, you can look forward to a wealth of benefits:

• Learning, development, and progression.
• Paid breaks.
• Monthly prize draw with 3 prizes to be won.
• Wellbeing support through various initiatives including an employee assistance programme and Unmind.
• Retail discount schemes to make your salary go further.
• Access to loans at affordable rates, saving directly from salary and advance pay already earned.
• Health cash plans for you and your family.
• Cycle to work scheme.
• Long service awards that increase with length of service.
• Refer a friend to work for us and receive a £200 bonus.
• Group Pension Plan, with a 6% contribution from us.
• Free DBS checks.

Safeguarding: Keeping everyone safe is one of the charity’s core values and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.

Criminal Record Checks: As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us; this will depend on the circumstances and background of any record.

Equality, Diversity, and Inclusion: Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace that attracts and retains the best people—people that care and can make a difference.

We currently do not provide sponsorship, but we welcome applications from those who have the right to work in the UK. Don’t delay in sending your application as we may close the vacancy early if we appoint before the advertising closing date. We interview applicants as they apply.