At a Glance
- Tasks: Help individuals in the community by managing their care and supporting staff.
- Company: Join Perfect Care, a compassionate team dedicated to making a difference.
- Benefits: Enjoy free DBS, health support, retail discounts, and career progression opportunities.
- Other info: Flexible working hours with a focus on person-centred care.
- Why this job: Make a real impact in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in care management and an NVQ Level 3 in Health & Social Care required.
The predicted salary is between 27481 - 27481 £ per year.
Are you passionate about helping others? Join our team as a Case Manager and make a meaningful difference to the lives of individuals in the community. The purpose of the role is to manage all aspects of service delivery for service users as well as employee management. You will also liaise with third party professionals such as Social Workers and District Nurses. The role will be based from our offices in the Spennymoor area of Durham although as part of the role you will be expected to cover parts of Co. Durham areas.
The salary for the role is £27,481 per annum, the role includes week 1 - Monday - Friday 9am - 5pm and Week 2 - 4 weekdays plus a Saturday 9am - 5pm.
Requirements
- Previous experience in a similar role (Essential)
- Full UK driving license and access to your own car (Essential)
- Must hold an NVQ Level 3 in Health & Social Care (or be currently working towards it)
- Flexibility is required to meet the needs of the business
Job Description
- Manage and carry out the initial visit process, completing all paperwork as directed by the Company.
- Manage the service user’s medication in partnership with care workers in line with the service user’s care plan and medication level, highlighting any inconsistencies or errors, changes to service user’s needs or medication errors to the appropriate medical personnel, family members and social services as required.
- Input all initial visit paperwork onto the Perfect Care system and use this to inform the Service Users Care Plan, focusing on person centred care.
- Organise and carry out Service User’s reviews, recording and reporting any changes to their needs, issues or concerns.
- Responsible for giving feedback regarding any issues or changes regarding Service Users care to Social Workers, family members, care staff and other professionals involved.
- Ensure risk assessments relating to individual Service Users are updated as necessary following any hospital discharges or changes to their care.
- Assist with the reporting and investigation of any safeguarding concerns.
- Support in the investigation of any complaints.
- Responsible for the shadowing of new staff and their ongoing training in partnership with the Training Department.
- Carry out regular spot checks and observations on staff and report any concerns.
- Provide day to day support for staff and Service Users regarding concerns and complaints ensuring these are recorded and feedback given as required.
- Maintain a safe working environment for yourself and those around you by following company Health and Safety and other related policies at all times.
- Assess, report and record any hazards and risks which may affect the health and safety of yourself and those around you.
- Lead by example by promoting and encouraging staff to follow company policies and procedures.
- Ensure that the anti-bribery management system requirements are applied and complied with at all times.
What We Offer:
- Free DBS
- Employee Health and Welfare Support Service
- Retail discounts (Blue Light Card)
- Opportunities for further career progression
- Strong support mechanisms
At Perfect Care, we believe in looking at the person, not just their experience. We value your compassion and dedication to making a difference.
Case Manager in Durham employer: Perfect Care
At Perfect Care, we pride ourselves on being an exceptional employer that values compassion and dedication in our team members. Located in the Spennymoor area of Durham, we offer a supportive work culture with strong mechanisms for employee health and welfare, alongside opportunities for career progression. Join us to make a meaningful impact in the community while enjoying benefits such as retail discounts and a commitment to your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager in Durham
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Perfect Care.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Perfect Care!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Perfect Care, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Perfect Care or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Case Manager in Durham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Perfect Care:Before hitting send, make sure to tailor your application specifically to Perfect Care! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Perfect Care
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
