At a Glance
- Tasks: Manage service delivery and employee management while liaising with Social Workers and District Nurses.
- Company: Join Perfect Care, dedicated to person-centred care in the Spennymoor area of Durham.
- Benefits: Enjoy free DBS checks and access to an Employee Health and Welfare Support Service.
- Other info: Work hours include Monday to Friday 9am-5pm and one Saturday per month.
- Why this job: Make a meaningful difference in the lives of individuals in the community.
- Qualifications: Must have NVQ Level 3 in Health & Social Care and a full UK driving license.
The predicted salary is between 26692 - 26692 £ per year.
Are you passionate about helping others? Join our team as a Case Manager and make a meaningful difference to the lives of individuals in the community. The purpose of the role is to manage all aspects of service delivery for service users as well as employee management. You will also liaise with third party professionals such as Social Workers and District Nurses. The role will be based from our offices in the Spennymoor area of Durham although as part of the role you will be expected to cover parts of Co. Durham areas.
The salary for the role is £26,692 per annum, the role includes week 1 - Monday - Friday 9am - 5pm and Week 2 - 4 weekdays plus a Saturday 9am - 5pm.
Requirements- Previous experience in a similar role (Essential)
- Full UK driving license and access to your own car (Essential)
- Must hold an NVQ Level 3 in Health & Social Care (or be currently working towards it)
- Flexibility is required to meet the needs of the business
- Manage and carry out the initial visit process, completing all paperwork as directed by the Company.
- Manage the service user's medication in partnership with care workers in line with the service user's care plan and medication level. Highlighting any inconsistencies or errors, changes to service user's needs or medication errors to the appropriate medical personnel, family members and social services as required.
- Input all initial visit paperwork onto the Perfect Care system and use this to inform the Service Users Care Plan, focusing on person centred care.
- Organise and carry out Service User's reviews, recording and reporting any changes to their needs, issues or concerns.
- Responsible for giving feedback regarding any issues or changes regarding Service Users care to Social Workers, family members, care staff and other professionals involved.
- Ensure risk assessments relating to individual Service Users are updated as necessary following any hospital discharges or changes to their care.
- Assist with the reporting and investigation of any safeguarding concerns.
- Support in the investigation of any complaints.
- Responsible for the shadowing of new staff and their ongoing training in partnership with the Training Department.
- Carry out regular spot checks and observations on staff and report any concerns.
- Provide day to day support for staff and Service Users regarding concerns and complaints ensuring these are recorded and feedback given as required.
- Maintain a safe working environment for yourself and those around you by following company Health and Safety and other related policies at all times.
- Assess, report and record any hazards and risks which may affect the health and safety of yourself and those around you.
- Lead by example by promoting and encouraging staff to follow company policies and procedures.
- Ensure that the anti-bribery management system requirements are applied and complied with at all times.
- Free DBS
- Employee Health and Welfare Support Service
- Opportunities for further career progression
- Strong support mechanisms
At Perfect Care, we believe in looking at the person, not just their experience. We value your compassion and dedication to making a difference.
Case Manager in Bath employer: Perfect Care Ltd
Perfect Care is committed to compassionate service delivery in the Spennymoor area. Employees benefit from strong support mechanisms and opportunities for career progression. Join a team that values dedication to making a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager in Bath
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Perfect Care Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Perfect Care Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Perfect Care Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Case Manager in Bath
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Perfect Care Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Perfect Care Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Perfect Care Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Perfect Care Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Perfect Care Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Perfect Care Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
