At a Glance
- Tasks: Assist in running the tearoom, serving customers and maintaining cleanliness.
- Company: Perennial is a charity dedicated to supporting horticulturists in need.
- Benefits: Earn £12.21 per hour, enjoy sickness pay, and family-friendly policies.
- Other info: Part-time role with flexible hours on weekends until October 31st.
- Why this job: Work in a beautiful garden while making a positive impact on people's lives.
- Qualifications: Experience in customer service and strong interpersonal skills required.
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Base pay range
This range is provided by Perennial - Gardeners\' Royal Benevolent Society. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Fullers Mill Garden, West Stow, Suffolk
The Organisation
Perennial is the nation’s only charity dedicated to helping people in horticulture. Together with our network of partners, we provide free support, information, advice, financial assistance and services for horticulturalists and their loved ones experiencing illness, disability, bereavement, family breakdown and financial difficulties.
We have a real focus on improving the health and wellbeing outcomes of people working in horticulture and have an ambitious preventative strategy to create better futures for people working in horticulture.
The Fullers Mill Garden was created by the late Bernard Tickner MBE, who spent over 50 years creating the garden you see today. In 2013, the garden was gifted to Perennial, for its long-term preservation.
The Role
We are currently seeking a Café Assistant to join our team in Fullers Mill Garden for a FTC until October 31st, on a part-time basis. The hours of work are 10.00am – 5.30pm on Saturday and Sunday (including a 30 minute unpaid lunch break).
The Benefits
- Salary of £12.21 per hour, increasing in line with the National Living Wage
- Sickness pay (pro rata)
- Well-established family friendly policies, including the ability to have extra unpaid leave (pro rata)
- Time off for dependants (pro rata)
This is an exceptional opportunity for a customer-focused individual with public-facing experience to join our welcoming and passionate organisation.
Joining our team means enjoying a supportive, family-friendly workplace where your passion for gardens and customer service can flourish, supported by plenty of training opportunities.
So, if you want to work in a stunning garden setting whilst supporting our vital mission to help people in horticulture, then apply today!
The Role
As a Café Assistant, you will assist with the smooth running of our tearoom, The Bothy, in Fullers Mill Garden.
Delivering excellent customer service, you’ll welcome visitors to the site, take orders, prepare and serve refreshments, handle cash, take payments and help with organising volunteers.
You’ll ensure food preparation and service areas are of the highest possible levels of cleanliness and hygiene and that the start and end of day procedures are completed.
Additionally, you’ll promote our membership services to visitors, where appropriate.
About You
To be considered as a Café Assistant, you will need:
- Experience in a public facing role
- Excellent interpersonal and motivational skills
- Good organisational skills
Other organisations may call this role Waiter, Waitress, Server, Tea Room Assistant, Hospitality Assistant, Catering Assistant, Customer Service Assistant, Customer Assistant, or Shop Assistant.
Webrecruit and Perennial, Gardeners\' Royal Benevolent Society are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to join our wonderful organisation in an engaging role as a Café Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Job details
- Seniority level: Associate
- Employment type: Contract
- Job function: Customer Service
- Industries: Non-profit Organizations
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Cambridge, England, United Kingdom 1 week ago
Cambridge, England, United Kingdom 3 weeks ago
Café Assistant (FTC Until October 31st) employer: Perennial Gardeners Royal Benevolent Society
Perennial - Gardeners' Royal Benevolent Society is an exceptional employer, offering a supportive and family-friendly work environment at the beautiful Fullers Mill Garden in Suffolk. As a Café Assistant, you will enjoy competitive pay, generous leave policies, and ample training opportunities, all while contributing to our vital mission of supporting those in horticulture. Join us to be part of a passionate team dedicated to improving the wellbeing of our community in a stunning garden setting.
Contact Details:
Perennial Gardeners Royal Benevolent Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Café Assistant (FTC Until October 31st)
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We think you need these skills to ace Café Assistant (FTC Until October 31st)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Perennial Gardeners Royal Benevolent Society and how your skills can contribute to our team's success. We're after that genuine connection!
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How to prepare for a job interview at Perennial Gardeners Royal Benevolent Society
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
