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- Tasks: Assist in running the tearoom, serving customers and maintaining cleanliness.
- Company: Perennial is a charity dedicated to supporting horticulturists in need.
- Benefits: Earn £12.21 per hour, enjoy sickness pay, and family-friendly policies.
- Why this job: Work in a beautiful garden while making a positive impact on people's lives.
- Qualifications: Experience in customer service and strong interpersonal skills required.
- Other info: Part-time role with flexible hours on weekends until October 31st.
Join to apply for the Café Assistant (FTC Until October 31st) role at Perennial – Gardeners\’ Royal Benevolent Society.
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Base pay range
This range is provided by Perennial – Gardeners\’ Royal Benevolent Society. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Fullers Mill Garden, West Stow, Suffolk
The Organisation
Perennial is the nation’s only charity dedicated to helping people in horticulture. Together with our network of partners, we provide free support, information, advice, financial assistance and services for horticulturalists and their loved ones experiencing illness, disability, bereavement, family breakdown and financial difficulties.
We have a real focus on improving the health and wellbeing outcomes of people working in horticulture and have an ambitious preventative strategy to create better futures for people working in horticulture.
The Fullers Mill Garden was created by the late Bernard Tickner MBE, who spent over 50 years creating the garden you see today. In 2013, the garden was gifted to Perennial, for its long-term preservation.
The Role
We are currently seeking a Café Assistant to join our team in Fullers Mill Garden for a FTC until October 31st, on a part-time basis. The hours of work are 10.00am – 5.30pm on Saturday and Sunday (including a 30 minute unpaid lunch break).
The Benefits
- Salary of £12.21 per hour, increasing in line with the National Living Wage
- Sickness pay (pro rata)
- Well-established family friendly policies, including the ability to have extra unpaid leave (pro rata)
- Time off for dependants (pro rata)
This is an exceptional opportunity for a customer-focused individual with public-facing experience to join our welcoming and passionate organisation.
Joining our team means enjoying a supportive, family-friendly workplace where your passion for gardens and customer service can flourish, supported by plenty of training opportunities.
So, if you want to work in a stunning garden setting whilst supporting our vital mission to help people in horticulture, then apply today!
The Role
As a Café Assistant, you will assist with the smooth running of our tearoom, The Bothy, in Fullers Mill Garden.
Delivering excellent customer service, you’ll welcome visitors to the site, take orders, prepare and serve refreshments, handle cash, take payments and help with organising volunteers.
You’ll ensure food preparation and service areas are of the highest possible levels of cleanliness and hygiene and that the start and end of day procedures are completed.
Additionally, you’ll promote our membership services to visitors, where appropriate.
About You
To be considered as a Café Assistant, you will need:
- Experience in a public facing role
- Excellent interpersonal and motivational skills
- Good organisational skills
Other organisations may call this role Waiter, Waitress, Server, Tea Room Assistant, Hospitality Assistant, Catering Assistant, Customer Service Assistant, Customer Assistant, or Shop Assistant.
Webrecruit and Perennial, Gardeners\’ Royal Benevolent Society are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to join our wonderful organisation in an engaging role as a Café Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Job details
- Seniority level: Associate
- Employment type: Contract
- Job function: Customer Service
- Industries: Non-profit Organizations
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Café Assistant (FTC Until October 31st) employer: Perennial Gardeners Royal Benevolent Society
Contact Detail:
Perennial Gardeners Royal Benevolent Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Assistant (FTC Until October 31st)
✨Tip Number 1
Familiarise yourself with Perennial's mission and values. Understanding their commitment to supporting horticulturalists will help you connect your passion for customer service with their goals during any conversations or interviews.
✨Tip Number 2
Highlight your public-facing experience in your discussions. Be ready to share specific examples of how you've provided excellent customer service in previous roles, as this is crucial for the Café Assistant position.
✨Tip Number 3
Prepare to discuss your organisational skills. Think of instances where you've successfully managed tasks in a busy environment, as this will demonstrate your ability to handle the café's operations smoothly.
✨Tip Number 4
Show enthusiasm for the garden setting and the role itself. Expressing genuine interest in working at Fullers Mill Garden and engaging with visitors will set you apart from other candidates.
We think you need these skills to ace Café Assistant (FTC Until October 31st)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Café Assistant position. Tailor your application to highlight relevant experience in customer service and public-facing roles.
Craft a Personal Statement: Write a personal statement that reflects your passion for horticulture and customer service. Mention any relevant experience you have, such as working in cafés or similar environments, and how it aligns with Perennial's mission.
Highlight Relevant Skills: Make sure to emphasise your interpersonal and organisational skills in your CV and cover letter. Provide specific examples of how you've successfully managed customer interactions or maintained cleanliness in previous roles.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Perennial Gardeners Royal Benevolent Society
✨Show Your Passion for Horticulture
Make sure to express your enthusiasm for gardening and horticulture during the interview. Share any personal experiences or interests related to plants and gardens, as this will resonate with the organisation's mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle difficult situations and ensure customer satisfaction, as this is crucial for a Café Assistant.
✨Emphasise Teamwork and Organisation
Discuss your experience working in teams and how you contribute to a positive work environment. Mention your organisational skills, especially in managing tasks during busy periods, which is essential for running a café smoothly.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. Inquire about training opportunities, team dynamics, and how the café supports the charity's mission. This shows your genuine interest in the position and the organisation.