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- Tasks: Support mortgage brokers by managing registrations and responding to enquiries.
- Company: A digital mortgage bank with a focus on customer experience.
- Benefits: Flexible working patterns, competitive pay, and a supportive team environment.
- Why this job: Join a dynamic team and make a difference in the mortgage industry.
- Qualifications: Passion for customer service and some knowledge of the mortgage market.
- Other info: Full and part-time roles available in Newcastle upon Tyne.
The predicted salary is between 30000 - 42000 £ per year.
A digital mortgage bank is seeking Intermediary Support Specialists for full and part-time roles in Newcastle upon Tyne. This role involves managing support for brokers, handling registration and responding to enquiries. Ideal candidates are passionate about customer experience with some knowledge of the mortgage market. The company encourages applications for various working patterns to accommodate different schedules.
Broker Support Specialist – Mortgage Intermediary in Newcastle upon Tyne employer: Perenna
Contact Detail:
Perenna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Support Specialist – Mortgage Intermediary in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the mortgage industry, especially those who work as brokers. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the mortgage market. We want you to show off your passion for customer experience and how you can support brokers effectively.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for roles that fit your schedule and interests, and make sure to tailor your approach!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. We believe a little extra effort goes a long way!
We think you need these skills to ace Broker Support Specialist – Mortgage Intermediary in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us know why you're passionate about customer experience. Share any relevant experiences that highlight your commitment to helping others, especially in the mortgage market.
Tailor Your Application: Make sure to customise your application for the Broker Support Specialist role. Highlight any specific skills or experiences that relate directly to managing support for brokers and handling enquiries.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Perenna
✨Know Your Mortgage Basics
Brush up on your knowledge of the mortgage market before the interview. Understanding key terms and processes will not only help you answer questions confidently but also show your passion for the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer support. Highlight how you handled enquiries or resolved issues, as this role is all about enhancing the broker experience.
✨Familiarise Yourself with the Company
Research the digital mortgage bank and its values. Knowing their mission and how they operate will allow you to tailor your answers and demonstrate that you’re genuinely interested in being part of their team.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations related to broker support. Think through potential scenarios and prepare your responses, focusing on problem-solving and communication skills.
