At a Glance
- Tasks: Lead technical operations and coordinate across teams to ensure smooth project delivery.
- Company: Join Peregrine, a dynamic tech company focused on growth and innovation.
- Benefits: Enjoy a competitive salary, flexible working options, and professional development opportunities.
- Other info: Be part of a diverse team committed to inclusion and continuous learning.
- Why this job: Make a real impact in a fast-paced environment while collaborating with diverse teams.
- Qualifications: Experience in technical coordination and strong stakeholder management skills required.
We are seeking a Technical Operations Lead to coordinate and drive technical activity across our Operations Management function, ensuring operational, platform, security and product-related work is prioritised, planned, communicated and delivered effectively. In this role, you will act as the central coordination point between Operations, Product Management, R&D, Cyber Security, Project Delivery and Service Delivery teams, helping to ensure technical initiatives are delivered efficiently and with clear visibility across the business. This is an excellent opportunity for someone who thrives in a fast-paced technical environment, enjoys working across multiple teams (sales, R&D, operations) to technically coordinate and confidently manage priorities, dependencies and stakeholder expectations.
Responsibilities:
- Coordinate and manage operational technical work queues, ensuring priorities are aligned across Support, MIS, D&EI and Cyber Security teams.
- Maintain visibility of deployments, upgrades and releases, ensuring implementation activities are planned and coordinated effectively.
- Act as the primary operational contact for Product Lifecycle Managers and Stream Leads, providing operational input into new initiatives and technical changes.
- Identify and escalate delivery risks, resource constraints, operational impacts and dependencies that may affect delivery timelines.
- Chair technical coordination meetings and stand-ups, driving actions through to completion and ensuring accountability across teams.
- Coordinate platform, security, patching and remediation activities across multiple products and services.
- Maintain and improve technical documentation, operational processes and knowledge management practices.
- Support Project Delivery teams by coordinating operational readiness, technical handovers and infrastructure dependencies.
Skills & Experience:
- Experience coordinating technical, operational, infrastructure or service delivery activities.
- Strong stakeholder management skills with the ability to work effectively across multiple teams.
- Experience managing competing priorities, risks, dependencies and delivery timelines.
- Excellent organisational and planning skills with strong attention to detail.
- Strong written and verbal communication skills.
- Experience facilitating meetings, workshops or technical coordination sessions.
- Ability to interpret technical information and translate it into clear operational actions.
- Experience maintaining technical documentation and tracking actions through to completion.
Desirable skills:
- Experience working within a software, SaaS or technology-driven environment.
- Knowledge of IT operations, platform services, infrastructure or cyber security practices.
- Experience coordinating change, release or deployment activities.
- Understanding of operational readiness and service transition processes.
- Experience working with cross-functional technical delivery teams.
- Familiarity with governance, risk and compliance processes.
When you join Peregrine, you become part of a team that’s focused on growth, both yours, our clients’, and the sectors we support. You’ll also get access to a full range of benefits alongside your salary.
As a permanent employee at Peregrine, you’ll be part of our Specialist Talent team. That means you’ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You’ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You’re not a contractor - you’re a valued member of our team, with access to all the same benefits, learning opportunities, and community.
We’re curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that’s helping clients solve tough problems or creating opportunities for people from all walks of life.
We’re proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we’re committed to building an inclusive workplace where everyone can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Operations Lead in Poole
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Peregrine values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Peregrine might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Peregrine!
✨Direct Apply to Peregrine
Let's not forget to apply directly through the Peregrine website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Operations Lead in Poole
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Peregrine.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Peregrine. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Peregrine
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
