Demand manager in London

• Demand Management Analyst – SC Cleared
• Permanent | Fully Remote | PMO, Governance & Demand Management

At Peregrine, we're always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients.

From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now.

The role

An exciting opportunity has arisen for a Demand Management Analyst to join a large-scale transformation programme supporting a major UK organisation.

Working within an established PMO function, you will play a key role in coordinating and managing the lifecycle of demand requests, change requests and project activities.

Acting as the central point of contact for incoming work, you'll ensure requests are assessed, prioritised, governed and tracked through to completion.

This role is ideal for someone with strong PMO, Project Support, Service Management or Demand Management experience who enjoys working in a fast-paced, highly organised environment.

Applicants must hold active SC Clearance.

Responsibilities

• Act as the primary point of contact for incoming demand and change requests.
• Review, assess and triage requests, ensuring all required information has been captured.
• Coordinate demand requests through established governance processes.
• Log, manage and track work items using Jira.
• Monitor progress from request through to delivery, tracking milestones, risks, issues and dependencies.
• Manage shared mailboxes and respond to customer enquiries in a timely manner.
• Liaise with business stakeholders, delivery teams and technical specialists to gather requirements and resolve queries.
• Produce management reports, dashboards and status updates using Microsoft Excel and Power Point.
• Support governance meetings and maintain project documentation.
• Identify opportunities to improve processes, documentation and ways of working.
• Build effective relationships with stakeholders across the programme.

Skills & Experience

You'll have experience in one or more of the following areas

• Demand Management, PMO, Project Support, Change Management or Service Management.
• Experience coordinating multiple work requests simultaneously.
• Experience using Jira (or similar work management tools).
• Strong Microsoft Excel skills.
• Strong Microsoft Power Point skills.
• Excellent organisational and administrative skills.
• Strong stakeholder engagement and communication skills.
• Experience tracking risks, issues, dependencies and delivery milestones.
• Ability to prioritise competing workloads within a fast-paced environment.
• Strong attention to detail with excellent analytical and problem-solving skills.
• Active SC Clearance.

Desirable Skills

• Previous experience within a large, complex organisation.
• Knowledge of Agile delivery methodologies.
• Experience supporting Digital or Technology programmes.
• Experience working within a PMO or Portfolio Management Office.
• PRINCE2 Foundation or ITIL Foundation certification.
• About Peregrine

We build workforces that deliver tech and change programmes at leading UK organisations.

By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations.

We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference.

When you join Peregrine, you become part of a team that's focused on growth, both yours, our clients', and the sectors we support.

You'll also get access to a full range of benefits alongside your salary.

How Specialist Talent Works

As a permanent employee at Peregrine, you'll be part of our Specialist Talent team.

That means you'll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation.

You'll get the variety and challenge of consultancy work, with the stability and support of a permanent role.

You're not a contractor – you're a valued member of our team, with access to all the same benefits, learning opportunities and community.

Our Culture

We're curious, open and always learning.

We believe in doing great work and doing it with integrity.

We support each other, share ideas freely and celebrate progress, big and small.

We care about the impact we make, whether that's helping clients solve tough problems or creating opportunities for people from all walks of life.

Diversity and Inclusion

We're proud to be a diverse team, with 20+ nationalities represented across Peregrine.

We welcome people from all backgrounds and experiences and are committed to building an inclusive workplace where everyone can thrive.

Through our partnerships and internal initiatives, we're working to improve social mobility, reduce our environmental impact and help our clients build more inclusive teams too