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- Tasks: Provide IT support, manage user permissions, and assist with Windows 11 deployment.
- Company: Peregrine connects top talent with clients, fostering meaningful partnerships in the tech industry.
- Benefits: Enjoy a permanent position, life assurance, annual bonuses, and generous leave policies.
- Why this job: Join a culture of innovation, learning, and social impact while making a difference in IT support.
- Qualifications: Degree or equivalent experience in Information Management and Technology; knowledge of Microsoft systems required.
- Other info: Diversity and inclusion are core values, with initiatives to promote social mobility and environmental responsibility.
The predicted salary is between 28800 - 43200 ÂŁ per year.
1 day ago Be among the first 25 applicants
This range is provided by Peregrine. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
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Specialist Technical Recruiter | Peregrine
At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Project Change Professionals in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now.
How Specialist Talent Works:
At Peregrine, we find the best talent for our clients. Unlike traditional contractors, where you are hired by the client, you remain a permanent employee of Peregrine, with access to all our standard benefits:
- A Permanent Position in a Market-Leading Workforce Solutions company
- Life Assurance
- 5% annual bonus
- Pension Scheme – Employer matched to 5%
- Voluntary Benefits – Health Cash Plan, Dental, Will Writing etc
- Annual Leave – 23 days rising to 27 with length of service
- Sick Pay – Increasing with length of service
The Role:
In this role you will make a difference by providing IT support to internal customers, ensuring systems are maintained and supported to the highest standards.
You will ensure that all support calls and requests are dealt with appropriately and in accordance with defined policies and procedures.
You\’ll be the first point of contact for all customers with IT Services queries, including answering calls, logging incidents onto the service desk system, performing password resets, application configuration resets, and managing user permissions on IT systems.
In addition to business-as-usual support, you will also play a key role in the deployment of Windows 11 across the organisation, assisting with configuration, testing, and rollout activities.
You will also contribute to the ongoing improvement of data quality and system performance throughout the organisation.
Key Responsibilities:
- Deploying Windows 11 across the organisation.
- To provide assistance, advice, and fault resolution to users of IT equipment, systems and network.
- To ensure that all support calls and requests are dealt with promptly and effectively in accordance with defined policies and procedures.
- To install operating systems and software applications
- To Assist in system upgrades and rollouts across the organisation as directed
- To configure, audit, and install new PCs, printers and other equipment.
- To assist in replacement and upgrading of existing IT equipment, including data transfer and replacement of hard disks, memory etc.
- To dispose of redundant IT equipment in accordance with organisational procedures.
- To assist with general systems, support and housekeeping tasks
Knowledge, Qualifications and Experience:
- Knowledge of a range of Information Management and Technology areas acquired through qualification to Degree or equivalent level, or relevant experience
- Knowledge and experience of Microsoft Office Software, Active Directory, DHCP, DNS and Group Policy Knowledge and experience of deploying operating systems
- Microsoft Qualifications
About us:
At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing need, both now and in the future. Together, we help our clients to engage, develop and harness the skills they need to achieve and grow the workforce they want.
Our culture:
At Peregrine we embrace fresh ideas, and we love learning fast. Our solutions are trusted and established, so we have the confidence of knowing we have a solid foundation. We rely on openness and honesty, and we’re always ready to help each other out. And we believe that our work can benefit society – whether it’s finding the digital talent of the future or being a driver for social mobility.
Our commitment to diversity:
At Peregrine, we’re proudly committed to championing diversity and inclusion, with company-wide initiatives to drive greater social mobility and reduce our environmental impact. Our teams represent a huge breadth of cultures, languages, and ethnicities, and over 20 different nationalities. We also employ candidates from a range of educational and socioeconomic backgrounds. Our partnerships with numerous charities ensure that we can stay well-informed and continue to improve our practices for the future. It reflects in the way we recruit for our clients as we assist them in becoming more diverse.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
IT Services and IT Consulting
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Information Technology Technician employer: Peregrine
Contact Detail:
Peregrine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 11, Active Directory, and DHCP. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Network with current or former employees of Peregrine on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the role, which can help you tailor your approach.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills during the interview. Think of examples where you've successfully resolved IT issues or improved system performance, as these are key responsibilities of the role.
✨Tip Number 4
Show your enthusiasm for continuous learning and development. Mention any relevant certifications or courses you've completed, especially those related to Microsoft technologies, as this aligns with Peregrine's commitment to growth and innovation.
We think you need these skills to ace Information Technology Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Focus on your knowledge of IT support, Microsoft Office, Active Directory, and any experience with Windows 11 deployment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your ability to provide excellent customer service. Mention specific examples of how you've resolved IT issues in the past and your familiarity with the technologies mentioned in the job description.
Highlight Relevant Qualifications: If you have any Microsoft qualifications or relevant degrees, make sure to include them prominently in your application. This will demonstrate your commitment to the field and your technical expertise.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in an IT role.
How to prepare for a job interview at Peregrine
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of Microsoft Office, Active Directory, DHCP, DNS, and Group Policy. Be prepared to discuss how you've used these technologies in past roles or projects.
✨Demonstrate Problem-Solving Skills
Since you'll be the first point of contact for IT queries, think of examples where you've successfully resolved technical issues. Highlight your approach to troubleshooting and how you ensure customer satisfaction.
✨Show Enthusiasm for Learning
Peregrine values fresh ideas and a willingness to learn. Be ready to talk about any recent courses or certifications you've pursued, especially related to deploying operating systems like Windows 11.
✨Emphasise Teamwork and Communication
As you'll be working closely with internal customers and possibly other IT staff, share experiences that showcase your ability to work well in a team and communicate effectively, especially in high-pressure situations.
