At a Glance
- Tasks: Drive customer-focused improvements and embed operational excellence in public services.
- Company: Peregrine Resourcing, a forward-thinking company committed to diversity and innovation.
- Benefits: Flexible working, competitive salary, and access to professional development opportunities.
- Other info: Join a diverse team dedicated to social mobility and meaningful change.
- Why this job: Make a real impact on public services while cultivating a culture of continuous improvement.
- Qualifications: Lean or Six Sigma certification and experience in CI coaching and service design.
The predicted salary is between 36000 - 60000 £ per year.
Join us as a Continuous Improvement (CI) Coach at Peregrine Resourcing.
Location: Gatwick and remote (hybrid) | Clearance: BPSS required, SC eligibility essential
At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now.
How Specialist Talent Works:
At Peregrine, we find the best talent for our clients. As a permanent employee of Peregrine, with access to all our standard benefits, you will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries.
The Role:
Are you passionate about driving smarter, more customer-focused public services? We’re seeking a strategic Continuous Improvement (CI) Coach to embed operational excellence and service design into a high-profile transformation programme within a UK regulatory body. This is a unique opportunity to influence how public services evolve, bringing clarity, consistency, and innovation to the heart of change. As a CI Coach, you’ll be instrumental in cultivating a culture of learning, agility, and continuous improvement. You’ll work across teams and leadership groups to:
- Shape and deliver CI strategy across complex change programmes
- Embed customer-centricity and quality into service design and delivery
- Lead methodical investigations into business needs, customer journeys, and operational processes
- Coach teams through Lean, Six Sigma, and service design methodologies –
- Drive measurable improvements in customer experience and operational performance
Responsibilities:
The CI Coach is a strategic hands-on position focused on embedding a culture of operational excellence and continuous improvement.
We are interested in hearing from candidates who have the following capabilities:
- Lean (Min Level 2a) or Six Sigma (Green Belt+) certification
- Proven experience in CI coaching, service design, and process improvement
- Strong stakeholder engagement and relationship management skills
- Experience leading cross-functional teams through change
- Background in public sector transformation or regulatory environments
It would also be beneficial, but not necessary, to have some of the following:
- Understanding of major organisational restructuring, including Communications, Stakeholder Management, and Change Management.
- Knowledge of tools for diagnosing, designing, and implementing change interventions.
- Experience with RPA, AI, and automation software/projects.
- Experience supporting process migration projects.
- Background in working within a regulatory environment within the aviation industry
About us:
At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing need, both now and in the future. Together, we help our clients to engage, develop and harness the skills they need to achieve and grow the workforce they want. We have a range of benefits you will receive alongside your salary.
Our culture:
At Peregrine we embrace fresh ideas, and we love learning fast. Our solutions are trusted and established, so we have the confidence of knowing we have a solid foundation. We rely on openness and honesty, and we’re always ready to help each other out. And we believe that our work can benefit society – whether it’s finding the digital talent of the future or being a driver for social mobility.
Our commitment to diversity:
At Peregrine, we’re proudly committed to championing diversity and inclusion, with company-wide initiatives to drive greater social mobility and reduce our environmental impact. Our teams represent a huge breadth of cultures, languages, and ethnicities, and over 20 different nationalities. We also employ candidates from a range of educational and socioeconomic backgrounds. Our partnerships with numerous charities ensure that we can stay well-informed and continue to improve our practices for the future. It reflects in the way we recruit for our clients as we assist them in becoming more diverse.
Continuous Improvement Lead in Worcester employer: Peregrine
Peregrine Resourcing is an exceptional employer that fosters a culture of continuous improvement and operational excellence, making it an ideal place for a Continuous Improvement Coach. With a hybrid work model based in Gatwick, employees benefit from flexible working arrangements, a commitment to diversity and inclusion, and opportunities for professional growth across various high-profile projects. Our supportive environment encourages innovation and collaboration, ensuring that every team member can contribute meaningfully to the evolution of public services.
StudySmarter Expert Advice🤫
We think this is how you could land Continuous Improvement Lead in Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as a candidate who truly fits in.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in continuous improvement can drive results. Tailor your examples to show how you can add value to the specific role you're applying for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Continuous Improvement Lead in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Continuous Improvement Lead role. Highlight your Lean and Six Sigma certifications, and any relevant experience in coaching and process improvement. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about driving customer-focused public services and how you can contribute to our transformation programme. Let us know what makes you the perfect fit for this role.
Showcase Your Achievements:When detailing your experience, focus on measurable improvements you've driven in previous roles. We love numbers, so if you can quantify your impact on customer experience or operational performance, do it! It helps us see the value you can bring.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. We can’t wait to hear from you!
How to prepare for a job interview at Peregrine
✨Know Your CI Methodologies
Make sure you brush up on Lean and Six Sigma principles, as these will be crucial in your role. Be ready to discuss how you've applied these methodologies in past projects and the measurable improvements they brought.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached teams through change. Highlight specific instances where your guidance led to operational excellence or enhanced customer experiences.
✨Engage with Stakeholders
Demonstrate your strong stakeholder engagement skills by preparing to discuss how you've managed relationships in previous roles. Think of examples where you navigated complex dynamics to achieve a common goal.
✨Understand the Public Sector Landscape
Familiarise yourself with the challenges and opportunities within the public sector, especially in regulatory environments. Being able to speak knowledgeably about these topics will show your genuine interest and readiness for the role.
