At a Glance
- Tasks: Support business operations by creating insightful reports and providing essential administrative support.
- Company: Join the Percy Hedley Foundation, a leading charity dedicated to supporting individuals with learning and physical needs.
- Benefits: Enjoy 28 days leave, social hours, wellbeing support, and a contributory pension scheme.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Strong organisational skills and a knack for building relationships are key.
- Other info: Hybrid working model with excellent training and career progression opportunities.
The predicted salary is between 28800 - 48000 £ per year.
The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. We have five sites providing specialist education, adult day services, residential care and independent supported living to our service users. Our sites are based in Forest Hall, Killingworth, Jesmond, Newcastle City Centre and North Shields. We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change.
The Role
We are looking for a proactive Business Support professional to keep our executive function operating at its best. In this fast-paced role, you’ll support the development, coordination, and delivery of high-quality business reports that give senior leaders the clarity and insight they need to make confident decisions. Working closely with executives, operations and IT colleagues, you’ll turn complex information into timely, accurate outputs while also providing essential administrative and governance support to keep the Foundation running smoothly.
If you’re highly organised, detail-driven, and enjoy building great relationships, you’ll thrive here. You’ll anticipate needs, communicate clearly, and offer practical solutions with professionalism, resilience, and discretion.
We offer a hybrid working model and a supportive, dynamic environment where exceptional service really matters. If you have what we are looking for, we would love you to join our team!
The Percy Hedley Foundation encourages career development and progression. We run a robust training programme and we also have development opportunities across the wider Foundation.
We also offer the following benefits to staff:
- 28 days annual leave plus bank holidays
- Social working hours (Monday – Friday)
- Loyalty awards starting at 2 years’ service
- Wellbeing support (including occupational health, physio services and counselling services)
- Contributory Pension Scheme
- Induction and ongoing training
- Employee Assistance Programme
- Access to a rewards scheme designed to save money on shopping
- Access to Blue Light Card
- Cycle to Work Scheme
- Access to discounted Nexus Travel Corporate Pop Card (payments spread over 12 months and deducted from salary each month)
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing in line with our regulator’s legislation requirements.
Please note that this role is classed as regulated activity as it involves working directly with children and/or vulnerable adults. All shortlisted candidates will be asked to complete a criminal records self-declaration form prior to interview, and all candidates will be subject to an online check prior to interview.
As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application.
This advert will close at midnight on Friday 9th January 2025 with interviews anticipated to take week commencing 19th January.
Business Support & Reporting Officer in Newcastle upon Tyne employer: Percyhedley
Contact Detail:
Percyhedley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support & Reporting Officer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the Percy Hedley Foundation. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching the Foundation's values and services. Show us how your skills align with our mission to support individuals with learning and physical needs. We love candidates who are genuinely passionate about what we do!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through! Use examples from your past experiences that highlight your organisational skills and ability to work under pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us that you’re enthusiastic about the role and appreciate the opportunity to connect.
We think you need these skills to ace Business Support & Reporting Officer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the role of Business Support & Reporting Officer. We want to see how you can contribute to our mission at The Percy Hedley Foundation!
Showcase Your Organisational Skills: Since this role requires a high level of organisation, don’t forget to mention any relevant experiences where you’ve successfully managed multiple tasks or projects. We love seeing how you keep things running smoothly!
Be Clear and Concise: When writing your application, aim for clarity. Use straightforward language and get straight to the point. We appreciate applicants who can communicate effectively, just like we do in our dynamic environment.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Percyhedley
✨Know the Foundation Inside Out
Before your interview, take some time to research The Percy Hedley Foundation. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Prepare for Scenario-Based Questions
Given the nature of the Business Support & Reporting Officer role, be ready to discuss how you would handle specific situations. Think about examples from your past experiences where you've turned complex information into clear reports or provided administrative support under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Organisational Skills
As this role requires a high level of organisation and attention to detail, prepare to discuss your methods for staying organised. Bring examples of tools or systems you use to manage your workload and ensure accuracy in your reporting. This will demonstrate that you have the skills needed to thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of reports you’ll be working on, or how success is measured in this role. This shows that you’re engaged and thinking critically about how you can contribute to the Foundation’s goals.