Support Worker - Tyne House (Female only) in Newcastle upon Tyne

Who Are We?

The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. We have five sites providing specialist education, adult day services, residential care and independent supported living to our service users. Our sites are based in Forest Hall, Killingworth, Jesmond, Newcastle City Centre and North Shields.

We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change.

Role

Please note we do not offer sponsorship, applicants must have the right to work in the UK.

We are looking for a Support Worker with a passion for helping people to join our team at Tyne House on a permanent basis. Tyne House is a residential home with 7 specialist rooms. Offering tailored and positive support to individuals with specific and complex needs within our adapted-for-purpose building, based in Jesmond, Newcastle.

As part of the team at Tyne House you will be supporting people living with us with complex needs and with their ongoing development and daily living. Ensuring the people living in Tyne House needs are met by following support plans and providing individuals with practical and emotional care enabling further independence and achieving positive outcomes.

The people we support have varying communication needs therefore communicate through, VOCA\’s, word boards, print symbols and pictures in addition to verbal communication. Successful candidates will encourage and promote effective communication for all.

You will encourage and support people to carry out all daily household tasks such as shopping, days out, cooking, tidying and washing. Successful candidates will support with administration of medications and personal care tasks. There are also times when our residents will need support with managing behaviours of concern. Where there is a training need identified these will be provided.

The people at Tyne are encouraged to be part of the community and staff support them to access social events and activities such as the local pub, bowling and swimming to name but a few.

It is a high energy and friendly service with an absolute focus on delivering the highest standard of person‑centred care. As the newest member of our amazing team, you will have a proactive approach and be an excellent communicator. A great sense of humour is an important asset as well as holding a good understanding of positive behaviour support.

Responsibilities

Support people living at Tyne House with complex needs and enable their ongoing development and daily living by following support plans and providing practical and emotional care to enable further independence and achieve positive outcomes.

Encourage and promote effective communication through VOCA\’s, word boards, print symbols, pictures and verbal communication.

Support people to carry out daily household tasks such as shopping, days out, cooking, tidying and washing.

Administer medications and provide personal care tasks as required.

Provide support with managing behaviours of concern and deliver any training identified as needed.

Encourage residents to participate in community activities and social events.

Qualifications

Previously worked in a care setting and understand the importance of routine and structure for the people we support.

Committed to inspiring the people you support and helping make a positive difference to the lives of people in our care.

Fully flexible for round‑the‑clock residential care – Monday through Sunday.

Excellent communication skills and a proactive, upbeat attitude.

Compliance and Background Checks

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing in line with our regulator’s legislation requirements.

Please note that this role is classed as regulated activity as it involves working directly with children and/or vulnerable adults. All shortlisted candidates will be asked to complete a criminal records self‑declaration form prior to interview, and all candidates will be subject to an online check prior to interview. The amendments to the Exceptions Order 1975 (2013, 2020 & 2023) provide that certain spent convictions and cautions are \’protected\’ and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website.

Please note it is an offence to apply for this role if the applicant is barred from engaging in regulated activity relevant to children and the Percy Hedley Foundation has the right to respond appropriately.

As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application.

Why Work for Us

At Percy Hedley we encourage career development and progression. We run a robust training programme and also have development opportunities across the wider Foundation.

Benefits

• 23 days annual leave plus bank holidays, rising to 28 days after 5 years service (pro‑rated for part‑time staff)
• Loyalty awards starting at 2 years’ service
• Access to a rewards scheme designed to save money on shopping
• Access to Blue Light Card
• Contributory Pension Scheme
• Induction and ongoing training
• Employee Assistance Programme
• Cycle to Work Scheme
• Wellbeing support (including occupational health, physio services and counselling services)
• Access to discounted Nexus Travel Corporate Pop Card (payments spread over 12 months and deducted from salary each month)

For more information on the benefits available: https://www.percyhedley.org.uk/work-with-us/

This recruitment is ongoing therefore the vacancy will close when a suitable applicant has been appointed.