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For Companies At a Glance
- Tasks: Drive sales and deliver exceptional customer service on the shop floor.
- Company: Join Percival, a brand known for its premium quality and stylish offerings.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values creativity and customer connection.
- Qualifications: No prior experience needed; just bring your passion for retail and customer service.
- Other info: Flexible hours perfect for students looking to balance work and studies.
The predicted salary is between 24000 - 36000 £ per year.
REPORTING TO: Store Manager.
PURPOSE: This role drives the store sales in line with financial objectives set through a premium level of customer service skills.
KEY RESPONSIBILITIES:
- Be a strong presence on the shop floor to drive sales and assist with sales demands of the shop floor.
- Support the store manager with the day-to-day operations.
- Exceed expectations in delivering premium customer service to new and returning customers.
- Be an ambassador of Percival and have an understanding of the brand values, translating this to store staff and customers entering the store.
- Use initiative to make decisions and troubleshoot any problems that may arise.
- Ensure the store is achieving targets both commercially and operationally.
- Maintain store standards, including visual merchandising, regularly updating mannequins, and generally keeping the store tidy.
- You may be required to undertake further duties as your skills, qualifications, and experience allow and/or as may be assigned to you from time to time.
Assistant Retail Assistant employer: PERCIVAL Menswear
Contact Detail:
PERCIVAL Menswear Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Assistant
✨Tip Number 1
Familiarise yourself with the brand values of Percival. Understanding their ethos will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've exceeded customer expectations in previous roles. This will highlight your ability to deliver premium service, which is crucial for this position.
✨Tip Number 3
Be ready to discuss your experience with visual merchandising. Think about how you can contribute to maintaining store standards and creating appealing displays that drive sales.
✨Tip Number 4
Demonstrate your initiative by thinking of potential challenges that may arise on the shop floor and how you would handle them. This shows your problem-solving skills and readiness to support the store manager effectively.
We think you need these skills to ace Assistant Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Retail Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've exceeded customer expectations in previous roles, as this is crucial for the position.
Demonstrate Brand Knowledge: Research Percival and its brand values. In your application, mention how you can embody these values and communicate them effectively to both staff and customers.
Highlight Initiative and Problem-Solving: Include examples in your application that demonstrate your ability to use initiative and troubleshoot problems. This will show that you can handle the dynamic environment of a retail store.
How to prepare for a job interview at PERCIVAL Menswear
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the role's focus on premium service.
✨Demonstrate Brand Knowledge
Familiarise yourself with Percival's brand values and products before the interview. Being able to discuss how these values resonate with you and how you can embody them in your role will impress the interviewers.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations on the shop floor. Think of scenarios where you've successfully resolved issues or made decisions that positively impacted sales or customer satisfaction.
✨Highlight Teamwork and Initiative
Since the role involves supporting the store manager and working with staff, be ready to discuss your experience in teamwork. Provide examples of how you've taken initiative in previous roles to improve operations or enhance the shopping experience.
