At a Glance
- Tasks: Manage and grow relationships with Private Medical Insurance clients while driving revenue.
- Company: Join Perci Health, the UK's largest virtual cancer clinic, transforming cancer care.
- Benefits: Enjoy a competitive salary, 30 days leave, remote work, and wellness perks.
- Other info: Be part of a compassionate team dedicated to improving cancer outcomes.
- Why this job: Make a real impact in cancer care while developing your career in a mission-driven team.
- Qualifications: Experience in account management and strong communication skills are essential.
The predicted salary is between 45000 - 50000 £ per year.
Perci Health is reimagining how cancer care is delivered and experienced. As the UK’s largest virtual cancer clinic, we provide whole-person, end-to-end support - from risk reduction and early detection to rehabilitation and long-term recovery. We exist to close the critical care gap in modern cancer services, combining digital innovation with expert-led human care. Backed by Macmillan Cancer Support and invested in by over 35 of the UK’s leading oncologists and cancer surgeons, we are building a new model of care, one that’s proactive, personalised, and precision-led.
We’ve pioneered Performance Oncology, a new standard of cancer care inspired by the principles of elite sport. Our multidisciplinary teams work collaboratively across more than 20 clinical specialisms to deliver personalised care plans that help people reduce risk, navigate treatment, manage side effects, and rebuild their lives. At Perci, you’ll join a compassionate, mission-driven team united by one goal: to radically improve outcomes for everyone affected by cancer. Our innovative virtual clinic makes specialist-led care more accessible, reducing avoidable complications and transforming lives.
Founded by a cancer clinician and a digital transformation leader, Perci blends deep clinical insight with consumer-grade digital experience. Together, we’re setting a new benchmark for cancer care, proving that quality, compassion, and innovation can coexist. Help shape the future of cancer care. Welcome to Whole Human Cancer Care.
Role Purpose
The Account Manager (PMI) will own the day-to-day management, retention and growth of Perci’s Private Medical Insurance client relationships. This is a commercially focused role with full accountability for a revenue target across multiple major UK PMI providers. Working closely with the Director of Strategic Accounts, clinical colleagues and internal teams, you will be the primary point of contact for your accounts - building deep relationships, demonstrating the value of Perci’s services, driving utilisation and identifying opportunities for growth. You will also play an active role in onboarding new PMI clients as the portfolio expands. This role sits at the centre of Perci’s growth engine. You will need to be as comfortable presenting outcomes data to an insurer stakeholder as you are rolling up your sleeves to solve a client problem or coordinate internally to deliver a seamless client experience.
Key Responsibilities
- Serve as the primary relationship owner for our PMI clients.
- Build strong, trusted relationships with key stakeholders across clinical, growth, operations and procurement functions within client organisations.
- Lead regular governance meetings, quarterly business reviews and executive stakeholder sessions.
- Act as the day-to-day escalation point for client queries, issues and complex discussions.
- Ensure clients are informed, engaged and consistently deriving value from Perci’s services.
- Support clients in communicating the value of Perci internally to their own leadership teams.
- Own and deliver a revenue target across your PMI client portfolio.
- Lead contract renewal processes, building compelling retention cases grounded in outcomes and value evidence.
- Identify and develop opportunities for service expansion, increased utilisation and deeper engagement within existing accounts.
- Work with the Director of Strategic Accounts to develop account plans and growth strategies for each client.
- Support upsell and cross-sell conversations in partnership with the Director of Strategic Accounts, sales and marketing teams.
- Lead the onboarding of new PMI clients, working cross-functionally to ensure a smooth and high-quality launch.
- Develop onboarding plans that set clients up for strong engagement and early value realisation.
- Act as the client’s main guide through the onboarding process, managing timelines, expectations and communications.
- Interpret and communicate utilisation, engagement and outcomes data in a clear and compelling way.
- Prepare and present quarterly and annual client reports that tell a meaningful story about the impact of Perci’s services.
- Develop case studies and value narratives that support retention and growth conversations.
- Contribute to the development of ROI models and commercial frameworks for the PMI market.
- Work with the Data and Insights team to ensure client reporting is accurate, insightful and continuously improving.
- Work closely with Clinical Operations, Product, Marketing and the broader Strategic Accounts team to deliver for clients.
- Represent the voice of the client internally, ensuring client needs and feedback are heard and acted upon.
- Collaborate with clinical colleagues on complex client queries and clinical value narratives.
- Contribute to the development of commercial materials, proposals and client-facing collateral.
Requirements
Essential - Must Have
- Proven track record in account management, ideally within the UK insurance or PMI market.
- Proven ability to manage and grow complex client relationships.
- Experience owning and delivering against a revenue target.
- Strong commercial acumen with the ability to translate data and outcomes into compelling client narratives.
- Excellent communication, presentation and stakeholder management skills.
- Highly organised with the ability to manage multiple accounts and priorities simultaneously.
Desirable - Nice to Have
- Experience in digital health, virtual care or healthcare services.
- Familiarity with oncology, cancer services or employee health and wellbeing.
- Experience supporting business development, new client onboarding or RFP processes.
- Experience working with employers or corporate healthcare buyers alongside PMI providers.
Benefits
We're offering a salary of £45,000-£50,000 per year, plus: 30 days of annual leave per year, in addition to UK statutory and public holidays, 3 days paid annually to volunteer with a charity or community group of your choice, access to the YuLife wellbeing app, company laptop and any additional equipment required for the role, access to Perci's pension scheme, income protection cover, enhanced company sick pay, enhanced maternity and adoption pay (primary carer): 20 weeks at full pay, 16 weeks at 25%, enhanced paternity and adoption pay (secondary carer): 6 weeks at full pay, followed by 6 weeks at 50% of pay, access to over 400 co-working spaces across the UK, remote first working, supporting genuine work-life balance, employee share option incentivisation.
Perci Health is an equal opportunities employer, ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.
Account Manager (Private Medical Insurance) employer: Perci Health
At Perci Health, we are dedicated to transforming cancer care through innovation and compassion, making us an exceptional employer for those passionate about making a difference. Our remote-first work culture promotes a genuine work-life balance, while our commitment to employee growth is reflected in our comprehensive benefits package, including generous leave, volunteer days, and share options. Join a mission-driven team where your contributions directly impact the lives of those affected by cancer, all within the supportive framework of a leading virtual clinic backed by industry experts.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Private Medical Insurance)
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Perci Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Perci Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Perci Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Account Manager (Private Medical Insurance)
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Perci Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Perci Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Perci Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Perci Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Perci Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Perci Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
