At a Glance
- Tasks: Support daily operations and lead shifts at our vibrant coastal restaurants.
- Company: Join Perch, a collection of award-winning venues on the stunning Sussex Coast.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and ongoing development opportunities.
- Other info: Be part of a supportive team that values exceptional service and growth.
- Why this job: Take your hospitality career to the next level with hands-on leadership experience.
- Qualifications: Previous experience in hospitality management and strong leadership skills required.
Perch is a collection of award‑winning coastal restaurants, cafés and hospitality venues across Sussex, known for exceptional food, warm service, and unforgettable guest experiences. We are passionate about creating vibrant venues that celebrate local produce, outstanding hospitality, and our unique seaside locations.
This is an exciting development opportunity for an experienced hospitality manager looking to take the next step in their career. Working closely with General Managers and senior leadership, you will gain exposure to all aspects of restaurant operations while supporting multiple Perch venues when required. You will play a key role in delivering operational excellence, developing teams, driving financial performance, and maintaining the exceptional guest experience that defines the Perch brand.
Key Responsibilities
- Operational Leadership
- Support the day‑to‑day operation of Perch venues to ensure smooth, efficient service.
- Lead shifts and act as Duty Manager when required.
- Ensure compliance with company standards, policies, and procedures.
- Maintain exceptional food, beverage, and service quality standards.
- Team Development
- Recruit, train, coach and motivate team members.
- Support the development of supervisors and management teams.
- Foster a positive, inclusive and high‑performance culture.
- Conduct regular performance reviews and development conversations.
- Guest Experience
- Champion outstanding customer service at every touchpoint.
- Resolve guest feedback professionally and proactively.
- Drive a culture of hospitality excellence and continuous improvement.
- Commercial Performance
- Support the achievement of sales, labour and profitability targets.
- Monitor KPIs and identify opportunities to improve performance.
- Assist with stock control, ordering, and cost management.
- Help deliver business initiatives that drive revenue growth.
- Leadership Development
- Gain experience across multiple Perch venues where appropriate.
- Work alongside senior leaders on operational projects and business improvements.
- Develop a strong understanding of financial management, budgeting and strategic planning.
What We're Looking For
Essential
- Previous experience as a General Manager, Assistant Manager, Deputy Manager, Assistant General Manager or similar hospitality leadership role.
- Strong leadership and people management skills.
- Passion for exceptional customer service and hospitality.
- Commercial awareness and understanding of restaurant KPIs.
- Excellent communication and organisational skills.
- Flexibility to work across Perch venues when required.
- A hands‑on leadership style with a positive attitude.
Desirable
- Experience within premium casual dining, restaurants, cafés or hospitality groups.
- Personal licence holder or licensing knowledge.
- Experience managing P&L performance.
- Multi‑site exposure.
What We Offer
- Competitive salary and performance‑related bonus.
- Ongoing leadership and management development.
- Staff discounts across Perch venues.
- Employee recognition and reward schemes.
- Opportunities to work across a growing hospitality group.
- Supportive and collaborative leadership team.
Apply today and start your journey with Perch.
Designate Assistant General Manager in Worthing employer: Perch Restaurants
The Perch is an excellent employer, offering a vibrant work environment in the heart of bayside Worthing. With a focus on teamwork and a passion for food, employees benefit from a modern kitchen setup and opportunities for growth within a supportive team. Enjoy the unique advantage of working by the sea, where creativity and culinary skills are celebrated in a lively café-restaurant atmosphere.
