At a Glance
- Tasks: Support daily operations and lead shifts at our vibrant coastal restaurants.
- Company: Join Perch, a collection of award-winning venues on the stunning Sussex Coast.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and ongoing development opportunities.
- Other info: Be part of a supportive team that values exceptional service and growth.
- Why this job: Take your hospitality career to the next level with hands-on leadership experience.
- Qualifications: Previous experience in hospitality management and strong leadership skills required.
Perch is a collection of award‑winning coastal restaurants, cafés and hospitality venues across Sussex, known for exceptional food, warm service, and unforgettable guest experiences. We are passionate about creating vibrant venues that celebrate local produce, outstanding hospitality, and our unique seaside locations.
This is an exciting development opportunity for an experienced hospitality manager looking to take the next step in their career. Working closely with General Managers and senior leadership, you will gain exposure to all aspects of restaurant operations while supporting multiple Perch venues when required. You will play a key role in delivering operational excellence, developing teams, driving financial performance, and maintaining the exceptional guest experience that defines the Perch brand.
Key Responsibilities
- Operational Leadership
- Support the day‑to‑day operation of Perch venues to ensure smooth, efficient service.
- Lead shifts and act as Duty Manager when required.
- Ensure compliance with company standards, policies, and procedures.
- Maintain exceptional food, beverage, and service quality standards.
- Team Development
- Recruit, train, coach and motivate team members.
- Support the development of supervisors and management teams.
- Foster a positive, inclusive and high‑performance culture.
- Conduct regular performance reviews and development conversations.
- Guest Experience
- Champion outstanding customer service at every touchpoint.
- Resolve guest feedback professionally and proactively.
- Drive a culture of hospitality excellence and continuous improvement.
- Commercial Performance
- Support the achievement of sales, labour and profitability targets.
- Monitor KPIs and identify opportunities to improve performance.
- Assist with stock control, ordering, and cost management.
- Help deliver business initiatives that drive revenue growth.
- Leadership Development
- Gain experience across multiple Perch venues where appropriate.
- Work alongside senior leaders on operational projects and business improvements.
- Develop a strong understanding of financial management, budgeting and strategic planning.
What We're Looking For
Essential
- Previous experience as a General Manager, Assistant Manager, Deputy Manager, Assistant General Manager or similar hospitality leadership role.
- Strong leadership and people management skills.
- Passion for exceptional customer service and hospitality.
- Commercial awareness and understanding of restaurant KPIs.
- Excellent communication and organisational skills.
- Flexibility to work across Perch venues when required.
- A hands‑on leadership style with a positive attitude.
Desirable
- Experience within premium casual dining, restaurants, cafés or hospitality groups.
- Personal licence holder or licensing knowledge.
- Experience managing P&L performance.
- Multi‑site exposure.
What We Offer
- Competitive salary and performance‑related bonus.
- Ongoing leadership and management development.
- Staff discounts across Perch venues.
- Employee recognition and reward schemes.
- Opportunities to work across a growing hospitality group.
- Supportive and collaborative leadership team.
Apply today and start your journey with Perch.
Designate Assistant General Manager in Worthing employer: Perch Restaurants
Perch Restaurants is an exceptional employer, offering a vibrant work culture that celebrates local produce and outstanding hospitality across its stunning Sussex coastal venues. With a strong focus on employee development, competitive salaries, and performance-related bonuses, Perch provides ample opportunities for growth within a supportive leadership team, making it an ideal place for passionate hospitality professionals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Designate Assistant General Manager in Worthing
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Perch Restaurants. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Perch Restaurants
Don't be shy about reaching out to Perch Restaurants directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Designate Assistant General Manager in Worthing
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Perch Restaurants and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Perch Restaurants
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
