At a Glance
- Tasks: Lead a vibrant team to deliver exceptional dining experiences at Lancing Beach.
- Company: Perch Restaurant, a community-focused dining destination with a relaxed atmosphere.
- Benefits: Enjoy employee discounts and a gym membership while working in a fun environment.
- Other info: Dynamic role with opportunities for staff development and career growth.
- Why this job: Join a passionate team and make a real impact on guest experiences.
- Qualifications: Strong leadership skills and a passion for hospitality are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Perch Restaurant, Lancing Beach
Reports to: Restaurant Manager
About Perch: Perch Restaurant is a vibrant and community-oriented dining destination located along the stunning Lancing Beach. We offer a relaxed yet exceptional dining experience, with a focus on great service. Our team is passionate, friendly, and always ready to deliver memorable moments for our guests.
Role Overview: As a Team Leader / Supervisor at Perch Restaurant, you will oversee daily operations, lead and support our front-of-house team, and ensure exceptional service for every guest. This role requires a hands-on approach, strong leadership skills, and a passion for delivering top-tier customer experiences. You will be the point of contact for staff during shifts, helping to maintain a smooth and efficient working environment.
Responsibilities:
- Lead and Supervise: Oversee and direct the front-of-house team, ensuring service standards are consistently met and exceeded.
- Customer Service Excellence: Ensure every guest enjoys a fantastic dining experience by delivering friendly, efficient, and professional service. Handle guest inquiries or complaints with care and resolve issues promptly.
- Staff Development: Train, motivate, and develop the team to improve performance and build a positive work environment. Assist with the recruitment and onboarding of new staff members.
- Operational Support: Assist in managing daily operational tasks such as inventory checks, opening and closing duties, and staff scheduling.
- Health & Safety Compliance: Maintain a safe and clean environment by following all health, safety, and hygiene standards.
- Communication: Act as a liaison between staff and management, ensuring clear communication during shifts.
- Problem Solving: Ensure all issues, whether operational or customer-related, are resolved efficiently and effectively.
If you are passionate about hospitality and want to be part of a dynamic team that values great service, we would love to hear from you!
Job Types: Full-time
Benefits: Employee discount, Gym membership
Team leader / Supervisor in Lancing employer: Perch on Lancing Beach
Perch Restaurant is an excellent employer that fosters a vibrant and community-oriented work culture along the beautiful Lancing Beach. With a focus on employee development, we offer opportunities for growth and training while ensuring a supportive environment where every team member can thrive. Enjoy benefits like employee discounts and gym memberships, all while being part of a passionate team dedicated to delivering exceptional dining experiences.
