At a Glance
- Tasks: Lead the front-of-house team and ensure exceptional service for every guest.
- Company: Perch Restaurant, a vibrant dining destination on Lancing Beach.
- Benefits: Employee discounts and gym membership included.
- Other info: Dynamic environment with opportunities for staff development.
- Why this job: Join a passionate team and create memorable dining experiences.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Job Description
Job Title: Team Leader / Supervisor Location: Perch Restaurant, Lancing Beach Reports to: Restaurant Manager
About
Perch: Perch Restaurant is a vibrant and community-oriented dining destination located along the stunning Lancing Beach.
We offer a relaxed yet exceptional dining experience, a focus on great service.
Our team is passionate, friendly, and always ready to deliver memorable moments for our guests.
Role
Overview: As a Team Leader / Supervisor at Perch Restaurant, you will oversee daily operations, lead and support our front-of-house team, and ensure exceptional service for every guest.
This role requires a hands-on approach, strong leadership skills, and a passion for delivering top-tier customer experiences.
You will be the point of contact for staff during shifts, helping to maintain a smooth and efficient working environment.
Key Responsibilities
- Lead and Supervise: Oversee and direct the front-of-house team, ensuring service standards are consistently met and exceeded.
- Customer
- Service
Excellence: Ensure every guest enjoys a fantastic dining experience by delivering friendly, efficient, and professional service.
Handle guest inquiries or complaints with care and resolve issues promptly.
- Staff
Development: Train, motivate, and develop the team to improve performance and build a positive work environment.
Assist with the recruitment and onboarding of new staff members.
- Operational Support: Assist in managing daily operational tasks such as inventory checks, opening and closing duties, and staff scheduling.
- Health & Safety Compliance: Maintain a safe and clean environment by following all health, safety, and hygiene standards.
- Communication: Act as a liaison between staff and management, ensuring clear communication during shifts.
- Problem Solving: Ensure all issues, whether operational or customer-related, are resolved efficiently and effectively.
If you are passionate about hospitality and want to be part of a dynamic team that values great service, we would love to hear from you!
Job Types: Full-time
Additional pay
- Tips
Benefits
- Employee discount
- Gym membership
FOH Manager in Lancing employer: Perch on Lancing Beach
Perch Restaurant is an excellent employer that fosters a vibrant and community-oriented work culture along the beautiful Lancing Beach. With a focus on employee development, we offer opportunities for growth and training while ensuring a supportive environment where every team member can thrive. Enjoy benefits like employee discounts and gym memberships, all while being part of a passionate team dedicated to delivering exceptional dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Manager in Lancing
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Perch on Lancing Beach. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Perch on Lancing Beach
Don't be shy about reaching out to Perch on Lancing Beach directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace FOH Manager in Lancing
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Perch on Lancing Beach and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Perch on Lancing Beach
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
