At a Glance
- Tasks: Analyse performance and optimise onboarding processes to drive impactful results.
- Company: Join Perch Group, a leader in ethical debt resolution with a tech-driven approach.
- Benefits: Competitive salary, growth opportunities, and a supportive team environment.
- Other info: Dynamic role with the chance to engage with stakeholders and drive improvements.
- Why this job: Make a real impact while developing your skills in a fast-paced industry.
- Qualifications: Experience in audit, process management, and strong analytical skills required.
The predicted salary is between 45000 - 55000 € per year.
Love digging into the details? Turn insights into impact as our next Portfolio Performance Manager. At Perch Group, our vision is clear: to lead the UK debt purchase and collection industry by harnessing cutting-edge technology to drive ethical, efficient, and data-driven debt resolution. Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success.
What are we looking for? We’re looking for a highly organised, commercially minded and analytical individual with experience in audit, process management, governance or risk roles, and a strong ability to conduct root cause analysis. You’ll have a keen eye for detail and be confident reviewing and challenging complex onboarding and collections processes, ensuring performance is optimised from both a granular and macro perspective. The ideal candidate is a strong communicator who can engage with stakeholders at all levels, identify early warning signs, and work cross-functionally to drive improvements. You’ll thrive in a fast-paced, high-visibility environment and be motivated by the opportunity to make a real impact while growing within an ambitious, rapidly expanding business.
So, what will your day-to-day look like? “First 90 Days Post Acquisition” - Oversight of onboarding processes.
Portfolio Performance Manager employer: Perch Group
At Perch Group, we pride ourselves on being an excellent employer by fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our commitment to ethical practices and innovative technology not only empowers our customers but also provides our team members with meaningful opportunities to make a real impact in the debt resolution industry. Located in the heart of the UK, we offer a collaborative environment where your insights can drive significant change, all while enjoying a supportive atmosphere that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Portfolio Performance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Perch Group. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by diving deep into the company’s values and mission. Show us how your skills align with our vision of ethical and data-driven debt resolution. We love it when candidates are genuinely interested!
✨Tip Number 3
Practice your storytelling! Be ready to share specific examples of how you've tackled challenges in previous roles. We want to hear about your analytical skills and how you've made an impact in past positions.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you note can leave a lasting impression. It shows us you're enthusiastic about the role and appreciate the opportunity to connect.
We think you need these skills to ace Portfolio Performance Manager
Some tips for your application 🫡
Show Your Analytical Skills:Make sure to highlight your analytical abilities in your application. We want to see how you can dig into the details and turn insights into actionable strategies, especially in areas like audit and process management.
Be Organised and Detail-Oriented:We love candidates who are highly organised and have a keen eye for detail. When writing your application, give examples of how you've successfully managed complex processes or projects in the past.
Communicate Effectively:Strong communication is key for us. In your application, showcase your ability to engage with stakeholders at all levels. Share experiences where you’ve effectively communicated complex ideas or driven improvements across teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Portfolio Performance Manager role. Don’t miss out on this opportunity!
How to prepare for a job interview at Perch Group
✨Know Your Numbers
As a Portfolio Performance Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to debt resolution and performance optimisation. Be ready to discuss how you've used data in past roles to drive improvements.
✨Showcase Your Communication Skills
You'll be engaging with stakeholders at all levels, so practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated complex ideas or processes in previous roles, especially in high-pressure situations.
✨Understand the Company’s Vision
Familiarise yourself with Perch Group's mission and values. Be prepared to discuss how your personal values align with their customer-centric approach and how you can contribute to their goal of ethical debt resolution.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to conduct root cause analysis or improve processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
