Client Development Manager in Manchester

Client Development Manager in Manchester

Manchester Full-Time 40000 - 42500 £ / year (est.) Home office (partial)
Perch Group

At a Glance

  • Tasks: Drive commercial growth and build strong client relationships in the debt purchase sector.
  • Company: Join Perch Group, a leader in ethical debt resolution using cutting-edge technology.
  • Benefits: Earn £60,000 plus bonuses, enjoy flexible working, and access professional development opportunities.
  • Other info: Dynamic work environment with opportunities for career growth and formal qualifications.
  • Why this job: Make a real impact by helping customers resolve their debts with empathy and innovation.
  • Qualifications: Experience in debt purchase or financial services, strong negotiation and communication skills.

The predicted salary is between 40000 - 42500 £ per year.

Perch Group are looking for a Client Development Manager!

At Perch Group, our vision is clear: to lead the UK debt purchase and collection industry by harnessing cutting-edge technology to drive ethical, efficient, and data-driven debt resolution.

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts

. We do this through an empathetic and customer-centric approach that is at the heart of our success.

As the Client Development Manager, you will be responsible for driving commercial growth across an assigned portfolio of existing clients while identifying and securing new business opportunities, predominantly within the debt purchase sector.

Could this be the next step in your career?

The role combines strategic account development, client success and governance with proactive business development, identifying opportunities to expand services, strengthen partnerships and maximise long‑term client value.

So, what will your day‑to‑day look like?

  • End to end ownership of client relationships.
  • Develop and execute strategic account growth plans.
  • Build trusted relationships with key client stakeholders.
  • Identify cross‑selling opportunities across all Group business units.
  • Lead commercial discussions, renewals and service expansion opportunities.
  • Identify and secure new business opportunities, predominantly within the debt purchase market.
  • Build relationships with prospective clients and industry contacts.
  • Generate and manage a pipeline of new commercial opportunities.
  • Work closely with the business development team to coordinate market activity.
  • Lead governance meetings and client performance reviews.
  • Monitor client satisfaction and manage escalations where required.
  • Collaborate with Client Operations, Client Services and Marketing to deliver an outstanding client experience.

Does this sound like you?

  • Experience within debt purchase, financial services or a related sector is highly desirable.
  • Strong commercial acumen and negotiation skills.
  • Excellent stakeholder management and communication skills.
  • Ability to identify, qualify and convert growth opportunities.
  • Confident presenting to senior client stakeholders.
  • Self‑motivated, organised and outcome focused.
  • The Application Timeline
  • A first stage video call with the internal recruitment team (15 minute call)
  • A face to face or video call with the hiring manager (45 minutes - 60 minutes)

Typically, the average successful applicant will be within this timeline for 2-3 weeks.

Please note we will close this role once we have enough applications for the next stages therefore you should submit your application ASAP to avoid any disappointment.

If you do not receive a response after 3 weeks of applying, please assume you have been unsuccessful as we may experience a high volume of applications.

Why you should be EXCITED to apply...

  • £60,000 + up to 20% of your annual salary, paid as a bonus.
  • This role can be based at our Blackpool or Manchester office.
  • 37.5 hours per week. We offer flexible and hybrid working between our core hours of 8am- 6pm, Monday to Friday.
  • The opportunity to complete formal qualifications and learn on the job in a successful, growing organisation.
  • And many more benefits to support your wellbeing and professional development.

So, what are you waiting for? Submit your application today.

We’re an equal opportunity employer.

All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have any questions or suggestions of how we can assist you in your application due to disability or personal reasons, please email

PLEASE NOTE - All new employees must undergo a full DBS and Credit Check upon acceptance of a job offer with Perch Group.

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Client Development Manager in Manchester employer: Perch Group

At Perch Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises empathy and innovation in the debt resolution industry. Our Blackpool and Manchester offices provide a supportive environment where employees can thrive, with flexible working arrangements, opportunities for professional development, and a commitment to employee wellbeing. Join us to be part of a team that values your contributions and empowers you to grow while making a meaningful impact in the lives of our customers.

Perch Group

Contact Details:

Perch Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Development Manager in Manchester

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Perch Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Client Development Manager in Manchester

Client Relationship Management
Strategic Account Development
Business Development
Commercial Acumen
Negotiation Skills
Stakeholder Management
Communication Skills

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Perch Group.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Perch Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Perch Group

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Perch Group.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Perch Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Perch Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.