At a Glance
- Tasks: Manage debtor's ledger and ensure timely collection of outstanding payments.
- Company: Join a leading UK debt purchase business focused on ethical financial solutions.
- Benefits: Earn £28,000-30,000 plus bonuses, with flexible hybrid working options.
- Other info: Opportunity for formal qualifications and career growth in a dynamic team.
- Why this job: Make a real impact in finance while developing your skills in a supportive environment.
- Qualifications: GCSEs in English and Maths; experience in credit control preferred.
The predicted salary is between 24000 - 36000 £ per year.
We are searching for a Credit Controller to take ownership of our debtor's ledger and ensure the timely collection of outstanding payments. In this role, you will be responsible for maintaining accurate financial records, supporting healthy cash flow, and ensuring effective credit management in line with company policies. You will work closely with internal teams and external clients to resolve queries, build strong relationships, and ensure efficient management of accounts receivable. This is a great opportunity for someone with strong attention to detail, excellent communication skills, and a proactive approach to credit control.
The role is hybrid with the opportunity to work from the Blackpool office. We are a leading UK debt purchase business focused on helping customers resolve their financial obligations in an ethical and manageable way. As we continue our growth journey, we are committed to delivering world-class digital experiences for our customers, partners, and stakeholders.
What will your day-to-day look like?
- Manage and monitor the company's debtor's ledger.
- Proactively chase outstanding debts via phone and email correspondence.
- Allocate incoming payments accurately and promptly.
- Maintain and set up client terms and credit limits according to contracts and due diligence credit reports.
- Reconcile client accounts and resolve discrepancies.
- Produce regular debtors report and aged debt analysis for review.
- Identify high risk clients and recommend actions.
- Prepare and distribute monthly statements and reminders to clients.
- Contribute to the development of the company's credit control policies.
- Liaise with internal departments to resolve disputes and queries.
What do we need from you?
- GCSE or equivalent in English and Mathematics (required).
- Further education (e.g. BTEC) in business & finance (preferential).
- Minimum 3 years' experience in a credit control, accounts receivable role.
- Proven track record of debt collection and ledger management.
- Experience using accounting software and ERP systems.
- Strong communication and negotiation skills.
- Excellent numerical and analytical ability.
- High attention to detail and accuracy.
- Ability to work under pressure and to deadlines.
- Strong organisational and time management skills.
The ideal candidate will be self-motivated and act in a proactive manner. They will be a team player as well as able to work independently. The person should be professional, confident, and resilient when handling challenges. Integrity and discretion is of utmost importance when handling client information.
The Application Timeline
- A first stage video call with the internal talent acquisition team (15 minutes).
- A second stage competency interview with the hiring manager (60 minutes).
- Typically, the average successful applicant will be within this timeline for 2-3 weeks.
Please note we will close this role once we have enough applications for the next stages therefore you should submit your application ASAP to avoid any disappointment. If you do not receive a response after 3 weeks of applying, please assume you have been unsuccessful as we may experience a high volume of applications.
Why you should be excited to apply...
- £28,000-30,000 DOE + up to 20% of your annual salary, paid as a bonus.
- This role is based at our Blackpool office, conveniently located just off the M55.
- 37.5 hours per week. We offer flexible and hybrid working between our core hours of 8am-6pm, Monday to Friday.
- The opportunity to complete formal qualifications and learn on the job in a successful, growing organisation.
- And many more benefits to support your wellbeing and professional development.
We are an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.
If you have any questions or suggestions of how we can assist you in your application due to disability or personal reasons, please email recruitment@perchgroup.co.uk.
PLEASE NOTE - All new employees must undergo a full DBS and Credit Check upon acceptance of a job offer with Perch Group.
Credit Controller in Burnley employer: Perch Group
Perch Group is an exceptional employer, offering a dynamic work culture that prioritises employee growth and wellbeing. With a hybrid working model based in Blackpool, employees benefit from flexible hours, competitive salaries, and opportunities for professional development through formal qualifications. Join us to be part of a supportive team dedicated to ethical financial solutions, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Burnley
✨Tip Number 1
Get to know the company inside out before your interview. Check out their website, social media, and any recent news articles. This will help us tailor our answers and show that we're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want to sound confident and articulate when discussing our experience in credit control and debt management.
✨Tip Number 3
Don’t forget to prepare some questions for the interviewer. This shows that we’re engaged and keen to learn more about the team and the company culture. Plus, it gives us a chance to see if this is the right fit for us!
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a nice touch and keeps us on their radar. Let them know we appreciate the opportunity and are excited about the possibility of joining their team!
We think you need these skills to ace Credit Controller in Burnley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in managing debtor's ledgers and any relevant achievements in debt collection. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about credit control and how your proactive approach can benefit our team. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills:Since this role involves liaising with clients and internal teams, make sure to showcase your communication skills in your application. Whether it's through examples in your CV or your cover letter, let us know how you handle queries and build relationships.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you're keen on joining our team at Perch Group!
How to prepare for a job interview at Perch Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial records and debt management. Brush up on your numerical skills and be ready to discuss how you've successfully managed ledgers in the past. Prepare specific examples of how you’ve resolved discrepancies or improved cash flow.
✨Master the Art of Communication
Strong communication skills are key in this role. Practice articulating your thoughts clearly and confidently. Think about how you can build relationships with clients and internal teams, and be prepared to share examples of how you've effectively handled disputes or queries in previous roles.
✨Showcase Your Proactive Approach
The job description highlights the need for a proactive mindset. Be ready to discuss times when you took initiative in your previous roles, whether it was chasing debts or improving credit control processes. This will show that you’re not just reactive but also forward-thinking.
✨Familiarise Yourself with Relevant Software
Experience with accounting software and ERP systems is crucial. If you have used specific tools in the past, mention them during the interview. If you're familiar with any software mentioned in the job description, make sure to highlight that experience to demonstrate your readiness for the role.
