At a Glance
- Tasks: Lead transformative customer listening events and turn insights into action.
- Company: Perceptyx is dedicated to enhancing employee experiences through innovative solutions.
- Benefits: Enjoy unlimited paid holiday, private healthcare, and a pension plan with company contributions.
- Other info: This is a remote role open to applicants based in the UK.
- Why this job: Join a fast-paced environment where your skills drive meaningful change for organisations and employees.
- Qualifications: 4+ years in SaaS or employee experience, strong project management, and excellent communication skills required.
The predicted salary is between 68000 - 75000 £ per year.
About Perceptyx
At Perceptyx, we’re on a mission to help organizations turn employee insights into measurable impact. Our AI-enabled employee experience platform leverages the science of listening, behavioral nudges, and predictive analytics to help clients elevate engagement, retention, and performance. We’re a team of innovators fueled by purpose, collaboration, and excellence — and we’re looking for someone who wants to play at the highest level.
The Role
Are you a proven Program Manager ready to take on increasingly complex challenges and help organizations make work better for their employees? As a Program Manager II, you’ll lead sophisticated employee listening programs, manage engagements of increasing scope, and drive consistency across global accounts. You’ll leverage your program management expertise, problem‑solving skills, and collaborative mindset to deliver high‑quality, high‑impact results that help customers turn insights into action. If you excel in a fast‑paced environment, are passionate about continuous improvement, and take pride in delivering exceptional outcomes, we’d love to meet you.
What You’ll Do
- Program Execution: Manage and execute increasingly complex employee listening programs across multiple project methodologies.
- Consultative Guidance: Gather business requirements and guide customers on Perceptyx’s best practices for optimal program design.
- Risk Management: Proactively identify, analyze, and mitigate risks and dependencies to ensure timely, high‑quality delivery.
- Process Optimization: Optimize internal processes, demonstrating efficiency in managing timelines, deliverables, and customer interactions.
- Cross‑Functional Collaboration: Partner with Customer Success and Sales to identify expansion opportunities and ensure scope alignment.
- Team Enablement: Mentor junior members of the team and contribute to internal documentation, best practices, and enablement initiatives.
- Systems Management: Maintain organized program documentation and track timelines using Certinia, Gainsight, and other enterprise tools.
What You Bring
- Experience: 3‑4+ years in program or project management within SaaS, consulting, or employee experience (EX); enterprise‑level customer experience is highly preferred.
- Education: Undergraduate degree preferred, or equivalent practical experience.
- Project Mastery: Proven success managing multiple complex programs concurrently with high attention to detail.
- Communication: Strong relationship‑building, analytical, and communication skills.
- Agility: Ability to balance independence with deep collaboration in a fast‑moving, high‑growth environment.
- Tech‑Savviness: Comfort navigating cross‑functional tools and complex platform configurations.
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Program Manager II employer: Perceptyx
Perceptyx is an exceptional employer that fosters a collaborative and innovative work culture, where your insights directly influence transformative strategies for clients. With a strong emphasis on employee growth, we offer continuous learning opportunities and the chance to engage with diverse customers across the UK, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager II
✨Tip Number 1
Familiarise yourself with Perceptyx's products and services. Understanding their platform will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of Perceptyx on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed complex projects in the past. Highlighting your problem-solving skills and ability to work under pressure will resonate well with the hiring team.
✨Tip Number 4
Stay updated on industry trends related to employee experience and SaaS solutions. Being knowledgeable about current challenges and innovations will show that you're proactive and passionate about the field.
We think you need these skills to ace Program Manager II
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in program management, particularly in SaaS or employee experience organisations. Emphasise your ability to manage complex projects and your tech savviness.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for employee experience and your understanding of Perceptyx's mission. Mention specific examples of how you've successfully managed customer listening events or similar projects.
Highlight Relevant Skills:In your application, clearly outline your problem-solving skills, collaboration abilities, and customer-focused mindset. Use specific examples to demonstrate how you've applied these skills in past roles.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Program Manager role.
How to prepare for a job interview at Perceptyx
✨Understand the Company and Its Products
Before your interview, take the time to research Perceptyx and its offerings. Familiarise yourself with their employee listening best practices and how their platform works. This knowledge will help you demonstrate your tech savviness and show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
As a Program Manager, you'll likely face complex challenges. Be ready to discuss specific examples from your past experience where you've successfully managed projects, mitigated risks, or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you've collaborated with diverse teams and engaged with customers to gather requirements and deliver results.
✨Demonstrate Your Passion for Continuous Improvement
Perceptyx values a mindset focused on continuous improvement. Share examples of how you've sought out new ways of working or implemented changes that led to better outcomes. This will highlight your proactive approach and alignment with the company's values.
