At a Glance
- Tasks: Lead innovative employee listening programs and drive impactful results for organisations.
- Company: Join a mission-driven team at Perceptyx, focused on enhancing employee experiences.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic, fast-paced environment with a focus on collaboration and continuous improvement.
- Why this job: Make a real difference in workplace culture while developing your program management skills.
- Qualifications: 3-4 years in program management with strong communication and problem-solving abilities.
The predicted salary is between 50000 - 65000 £ per year.
About Perceptyx: At Perceptyx, we’re on a mission to help organizations turn employee insights into measurable impact. Our AI-enabled employee experience platform leverages the science of listening, behavioral nudges, and predictive analytics to help clients elevate engagement, retention, and performance. We’re a team of innovators fueled by purpose, collaboration, and excellence.
The Role: Are you a proven Program Manager ready to take on increasingly complex challenges and help organizations make work better for their employees? As a Program Manager II, you’ll lead sophisticated employee listening programs, manage engagements of increasing scope, and drive consistency across global accounts. You’ll leverage your program management expertise, problem-solving skills, and collaborative mindset to deliver high-quality, high-impact results that help customers turn insights into action.
If you excel in a fast-paced environment, are passionate about continuous improvement, and take pride in delivering exceptional outcomes, we’d love to meet you.
What You’ll Do:
- Program Execution: Manage and execute increasingly complex employee listening programs across multiple project methodologies.
- Consultative Guidance: Gather business requirements and guide customers on Perceptyx’s best practices for optimal program design.
- Risk Management: Proactively identify, analyze, and mitigate risks and dependencies to ensure timely, high-quality delivery.
- Process Optimization: Optimize internal processes, demonstrating efficiency in managing timelines, deliverables, and customer interactions.
- Cross-Functional Collaboration: Partner with Customer Success and Sales to identify expansion opportunities and ensure scope alignment.
- Team Enablement: Mentor junior members of the team and contribute to internal documentation, best practices, and enablement initiatives.
- Systems Management: Maintain organized program documentation and track timelines using Certinia, Gainsight, and other enterprise tools.
What You Bring:
- Experience: 3 - 4+ years in program or project management within SaaS, consulting, or employee experience (EX); enterprise-level customer experience is highly preferred.
- Education: Undergraduate degree preferred, or equivalent practical experience.
- Project Mastery: Proven success managing multiple complex programs concurrently with high attention to detail.
- Communication: Strong relationship-building, analytical, and communication skills.
- Agility: Ability to balance independence with deep collaboration in a fast-moving, high-growth environment.
- Tech-Savviness: Comfort navigating cross-functional tools and complex platform configurations.
Our Interview Process & AI Transparency: At Perceptyx, we value your time and want our interviewers to be fully engaged in the conversation.
- Note-Taking: We use Metaview.ai to record and summarize our interviews. This allows our hiring team to focus on you rather than typing notes, ensuring a fairer and more accurate evaluation of your experience.
- AI Disclosure: While we use AI to assist in summarizing interview data, all final hiring decisions are made by Perceptyx employees. We do not use automated tools as the sole basis for selecting or rejecting candidates.
- Your Choice (Opt-Out): Participation in recorded interviews is voluntary. If you prefer not to have your interview recorded via Metaview, please notify your recruiter prior to the start of the session. Opting out will not negatively impact your candidacy.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager II in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Perceptyx!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Perceptyx.
We think you need these skills to ace Program Manager II in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Perceptyx. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Perceptyx and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Perceptyx. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Perceptyx's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Perceptyx
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Perceptyx.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Perceptyx will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Perceptyx and how you would contribute to adapting HR strategies.
