Change Management Lead, Medical Imaging

We’re on a mission to change the future of clinical research. At Perceptive, we help the biopharmaceutical industry bring medical treatments to the market, faster. Our mission is to change the world but to do this, we need people like you.

What can we offer you? Apart from job satisfaction, we can offer you:

• 25 days’ holiday (with the option to buy more)
• Health Cash Plan
• Optional private health, dental insurance, and health screens
• Cycle to work scheme
• Generous pension scheme with up to 10% employer contribution
• Life assurance
• Season ticket loan

About the role

Job Purpose

Working within our expanding Medical Imaging business, in this newly-created role as Change Management Lead, you'll be responsible for leading, executing and maturing change management processes to optimise change adoption across the Research & Development (R&D) group and, ultimately, the wider business. Focusing particularly on the people elements, you'll drive business-unit wide adoption of new technologies, tools, and processes by implementing structured change frameworks, enabling stakeholder engagement and ensuring business readiness. As subject matter expert and mentor, you'll be expected to support cultural change and capability development across the business.

Key Responsibilities

• Change Management Leadership

• Execute change strategies and adoption plans for new technologies, tools, data workflows, and R&D-driven process changes.
• Assess organisational readiness early, identify adoption barriers, and implement targeted mitigation actions.
• Build end-to-end change roadmaps covering stakeholder engagement, communications, training, rollout, and reinforcement.
• Embed change considerations early in R&D design and development to ensure business readiness is built into product and process decisions.
• Lead the planning and delivery of change management using formal methodologies to drive organisational transformation.
• Provide clear, timely progress, risk, and decision updates to senior leadership.
• Deliver training, awareness, and capability-building activities to strengthen change adoption.
• Lead Change Agent Networks to support adoption across complex global programmes.
• Champion best practices and promote a consistent, organisation-wide approach to change.
• Develop and maintain cross-functional communication strategies that support successful execution.
• Responsible for the timely, high-quality delivery of all change artefacts, plans, insights, and readiness assessments.

• Develop clear, targeted communication plans that convey the purpose, progress, and value of R&D and change initiatives for the organisation.
• Produce high-quality materials—including briefs, FAQs, training content, and leadership updates—to support awareness and adoption.
• Manage and facilitate workshops, listening sessions, and alignment meetings across technical and non-technical teams to ensure shared understanding and engagement.
• Serve as the central point of contact for stakeholder communication, ensuring consistent messaging and translating complex technical and business information for diverse audiences.
• Lead alignment sessions with R&D, Operations, Commercial, Customer Support, and Quality to ensure downstream teams understand workflow, responsibility, and KPI impacts.
• Develop and manage comprehensive business readiness plans covering IT, data, process, and people impacts.
• Assess readiness levels, identify adoption risks, monitor engagement and training progress, and adjust plans accordingly.
• Coordinate pre-deployment activities to build stakeholder commitment and ensure organisational preparedness for go-live.

• Create and optimise repeatable frameworks for assessing process impacts, evaluating change complexity, and deploying communications or training.
• Identify process gaps and collaborate with cross-functional teams to design and implement improvements.
• Standardise the transition of new R&D technologies from prototype, through pilot, to full business adoption.
• Define effective measurement standards and reporting formats, selecting metrics aligned to organisational objectives.
• Ensure data collection processes produce reliable insights and provide guidance on interpreting measurement outputs.
• Represent R&D-driven changes at governance forums—such as Change Advisory Boards—to ensure alignment with operational readiness and risk mitigation.
• Support regulatory and quality compliance when changes affect validated systems or controlled processes.
• Conduct thorough risk assessments, quantify business impacts, and partner with SMEs to address specialised risk areas.
• Develop and coordinate mitigation and contingency plans to ensure risks are effectively managed.

• Identify early risks, resistance, and adoption barriers, and implement targeted mitigation strategies.
• Gather stakeholder feedback and adjust the change approach to ensure relevance and effectiveness.
• Analyse and modernise workflows impacted by new R&D capabilities, partnering with cross-functional teams to redesign processes where required.
• Maintain expertise in change management frameworks (e.g., PROSCI, ADKAR) and apply them consistently across initiatives.
• Work with line management organisation to assess capability needs and define appropriate training and development plans.
• Conduct capability and maturity assessments to highlight strengths, gaps, and improvement opportunities.
• Coach and mentor teams to build change management capability and embed best practices across the organisation.

• Demonstrates strong leadership capability, including mentoring, team development, and cross-functional leadership.
• Working knowledge of Agile methodologies (preferably Scrum), along with exposure to UML, object-oriented principles, data and process modelling, or similar development frameworks.
• Skilled in producing structured change artefacts such as impact assessments, communication plans, and readiness assessments.
• Exceptional communicator able to translate complex technical concepts into clear business language and engage senior leaders confidently.
• Proficient in recognised change frameworks (e.g., ADKAR, PROSCI).
• Strong stakeholder engagement, influencing, and facilitation skills.
• Ability to manage multiple initiatives simultaneously with high quality and attention to detail.
• Strong interpersonal skills with adaptability and a continuous-learning mindset.
• Demonstrated ability to identify and implement process improvements.
• Comfortable leading or coordinating globally distributed, multidisciplinary teams.
• Sound financial acumen and ability to manage complex budgets effectively.
• Maintains up-to-date knowledge of life sciences technology trends and their customer impact.
• Keeps current with emerging tools, technologies, and methods relevant to scientific and technical domains.
• Strong organisational, prioritisation, and multitasking abilities.
• Proficient in Microsoft Office applications.

• Accountability
• Adaptability
• Customer focus
• Robust Decision Making
• Analytical thinking
• Organisational agility
• Political savvy
• Building effective teams
• Developing others

• Proven professional background in change management, transformation, project leadership, and business process assessment/redesign.
• Proven experience delivering change management within technology-enabled, scientific or other, complex transformation environments.
• Experienced in coaching and developing others and supporting team capability growth.
• Experience in imaging, medical technology, scientific computing, life sciences / clinical development, or other research-driven and regulated technical environments (e.g., GxP, financial).
• Familiarity with product management workflows, technology delivery lifecycles (e.g., Agile methodologies), and the tools used to communicate progress to stakeholders in these environments preferred.
• Bachelor’s degree in a people (Psychology, Human Resources, etc.), business, communications or related field—or equivalent relevant experience.
• Change management certification (e.g., PROSCI) desirable.

Come as you are. We're proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.