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- Tasks: Provide hands-on IT support and ensure a seamless user experience.
- Company: Join a dynamic team in a leading Nottingham office.
- Benefits: Enjoy a supportive work environment with growth opportunities.
- Why this job: Make a real impact while developing your technical skills.
- Qualifications: Experience in IT support and a passion for learning.
- Other info: Perfect for those looking to advance in IT and explore specialisations.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about hands-on IT support and looking to grow your technical career? We’re searching for an IT Site Services Specialist to join our Nottingham office and provide exceptional technical support across our UK operations. In this broad-ranging onsite role, you'll take ownership of imaging and configuring desktops and laptops, supporting both local and remote colleagues, and ensuring our users receive a seamless and reliable IT experience. You’ll work Monday–Friday within standard office hours, with plenty of autonomy to make a real impact.
What You’ll Do
- Install, configure, test and decommission hardware and software
- Resolve incidents and service requests—capturing, categorising, and progressing them efficiently
- Investigate problems and assist in implementing long-term fixes
- Support routine IT infrastructure operations and maintenance
- Maintain an accurate asset register and produce associated reports
- Assist with software configuration, testing and troubleshooting
- Contribute to continuous improvement of tools, processes and standards
- Be involved in projects across the wider IT organisation
What You’ll Bring
- Experience in systems support, PC/user support, and LAN administration
- At least a basic knowledge of Intel-based hardware, Windows operating systems and IP networking principles
- Strong communication skills and a proactive, flexible attitude
- Ability to manage multiple tasks in a fast-paced environment
- Critical thinking, attention to detail and a passion for learning
- A self-starter mindset with the confidence to work independently
- Commitment to ongoing professional development in the IT field
This is a highly varied role offering fantastic development opportunities—perfect for someone looking to build a strong foundation in end-user support and progress into specialist areas such as Security, M365, Operations, and beyond. If you're ready to take the next step in your IT career, we’d love to hear from you!
Information Technology Services Specialist in Nottingham employer: Perceptive Inc.
Contact Detail:
Perceptive Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Services Specialist in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. Think about how you'd handle specific technical issues or user requests. We want you to show off your problem-solving skills and confidence!
✨Tip Number 3
Show your passion for IT! During interviews, share your experiences with tech projects or any self-learning you've done. It’s all about demonstrating that you’re not just looking for a job, but a career in IT.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Information Technology Services Specialist in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your IT support experience, especially with hardware and software, to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about IT support. Share specific examples of how you've resolved incidents or improved processes in previous roles to demonstrate your proactive attitude.
Show Off Your Communication Skills: Since strong communication is key in this role, make sure your application showcases your ability to explain technical issues clearly. Whether it’s in your CV or cover letter, let us see how you can connect with users effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Perceptive Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Intel-based hardware, Windows operating systems, and IP networking principles. Be ready to discuss your hands-on experience with these technologies, as it shows you're not just familiar but also passionate about IT support.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved incidents or service requests in the past. Highlight your critical thinking and attention to detail by discussing a challenging problem you faced and the long-term fix you implemented.
✨Communicate Clearly and Confidently
Strong communication skills are key in this role. Practice explaining technical concepts in simple terms, as you'll need to support both local and remote colleagues. Being able to convey information clearly can set you apart from other candidates.
✨Demonstrate Your Proactive Attitude
Show that you're a self-starter who takes initiative. Discuss any projects or improvements you've contributed to in previous roles, and express your commitment to ongoing professional development in the IT field. This will resonate well with the company's focus on continuous improvement.