At a Glance
- Tasks: Drive customer relationships and product strategy in the exciting field of AI for drug discovery.
- Company: Join Perceptic, a pioneering tech company transforming human health through AI.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic startup environment with a focus on solving complex scientific challenges.
- Why this job: Be at the forefront of AI innovation, making a real impact on drug development.
- Qualifications: Passion for life sciences and experience in strategic account management.
The predicted salary is between 59400 - 72600 £ per year.
The highest calling for AI is improving human health.
At Perceptic, we're building the AI operating system that powers drug discovery - a unified intelligence layer that connects evidence, reasoning, and action across the entire drug lifecycle.
We were built by operators from Palantir who spent years deploying production AI in the world's most demanding enterprise environments.
We know what it takes to make ambitious technology hold up under real pressure.
As account strategist, you will be the strategic bridge between Perceptic and our customers, driving adoption, expansion, and product evolution.
You'll own relationships with key accounts (currently mid to top tier pharma, but expanding into biotech, CROs and academic research institutes), translate customer needs into product strategy, and ensure our platform delivers transformational value across the Pharma value chain – with a particular focus on scientific discovery, preclinical and clinical research, and drug development.
This role combines deep customer engagement, technical storytelling, strategic account growth, and cross-functional leadership.
- What You'll Own
- Customer Relationships & Account Growth
- Own strategic relationships with our key customer stakeholders at large pharma companies – typically senior directors and higher.
- Develop a deep understanding of each customer's drug discovery challenges, organizational dynamics, and strategic priorities.
- Create and execute account expansion plans: identify new use cases, additional therapeutic areas, target stakeholders and cross-functional adoption opportunities.
- Build champions within customer organizations who advocate for Perceptic and drive internal adoption.
- Track account health, usage metrics, and ROI; proactively address concerns and position for renewals and upsells.
- Product Strategy & Customer Voice
- Serve as the internal authority on customer needs, pain points, and feature requests.
- Synthesize feedback from user interviews, deployment experiences, and market research into clear product insights.
- Work closely with Product and Engineering teams to prioritize roadmap items, define requirements, and validate solutions.
- Participate in product design reviews and beta testing programs; ensure new features solve real customer problems.
Track competitive intelligence and industry trends; inform positioning and differentiation strategy.
- Deployment & Technical Enablement
- Lead customer onboarding and implementation projects end-to-end—from kickoff to production workflows.
- Collaborate with customer data science and computational biology teams to integrate Perceptic into existing pipelines.
- Troubleshoot technical challenges, working with Engineering to resolve issues and optimize performance.
- Develop customer success playbooks, training materials, and best practice guides as we scale.
- Measure and communicate customer outcomes; publications, product opportunities generated, time saved, cost reductions.
- Demos, Content & External Presence
- Design and deliver compelling product demos tailored to different audiences—bench scientists, computational biologists, R&D executives.
- Create case studies, white papers, and scientific content that demonstrate platform value.
- Build pitch decks and outreach materials for new customer acquisition and expansion conversations.
- Lead proof-of-concept and pilot programs that showcase capabilities on customer data and problems.
- Cross-Functional Leadership
- Act as the connective tissue between customers and internal teams (R&D, Engineering, Product, Science).
- Translate technical capabilities into customer-facing value propositions and vice versa.
- Partner with founders on go-to-market strategy, pricing models, and partnership opportunities.
- Contribute to strategic planning around target segments, customer success operations, and team scaling.
- Required Skills & Experience
- Passion for solving complex scientific and technical challenges
- Experience in or deep motivation for interfacing between deep tech, software and life sciences
- Strong ability to decomp complex problems into actionable tasks, communicate those clearly to team members both on the deep tech, business, and scientific side
- Strong proactive problem-solving and doer mindset – don’t ask for permission, ask for forgiveness later
- Comfort with ambiguity and rapid iteration
- Willingness taking ownership to solving complex problems and turning the unknown into real world products
- A builder’s mindset with a passion for taking ideas from concept to reality in a fast-paced startup environment
- Nice to haves
- Top tier consultancy experience in the life sciences space is a plus
- Master’s or Ph D life-science related disciplines
- Exposure to AI/ML systems and workflows
- #J-18808-Ljbffr
Account Strategist in Harrow employer: Perceptic
At Perceptic, we pride ourselves on being an exceptional employer, fostering a dynamic work culture that thrives on innovation and collaboration. Our team is driven by a shared mission to revolutionise drug discovery through AI, offering employees unparalleled opportunities for growth and ownership in their projects. Located in a fast-paced environment, we empower our engineers to tackle meaningful challenges while enjoying the benefits of a supportive community that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Account Strategist in Harrow
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We think you need these skills to ace Account Strategist in Harrow
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Perceptic, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Perceptic
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Perceptic’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
