At a Glance
- Tasks: Drive customer relationships and product strategy in the exciting field of AI for drug discovery.
- Company: Join Perceptic, a pioneering tech company transforming human health through AI.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic startup environment with a focus on collaboration and rapid iteration.
- Why this job: Be at the forefront of AI innovation, making a real impact on drug development.
- Qualifications: Passion for life sciences, strong problem-solving skills, and experience in tech or consultancy.
The predicted salary is between 59400 - 72600 £ per year.
The highest calling for AI is improving human health.
At Perceptic, we're building the AI operating system that powers drug discovery - a unified intelligence layer that connects evidence, reasoning, and action across the entire drug lifecycle.
We were built by operators from Palantir who spent years deploying production AI in the world's most demanding enterprise environments.
We know what it takes to make ambitious technology hold up under real pressure.
As account strategist, you will be the strategic bridge between Perceptic and our customers, driving adoption, expansion, and product evolution.
You'll own relationships with key accounts (currently mid to top tier pharma, but expanding into biotech, CROs and academic research institutes), translate customer needs into product strategy, and ensure our platform delivers transformational value across the Pharma value chain – with a particular focus on scientific discovery, preclinical and clinical research, and drug development.
This role combines deep customer engagement, technical storytelling, strategic account growth, and cross-functional leadership.
What you'll own
- Customer Relationships & Account Growth
- Own strategic relationships with our key customer stakeholders at large pharma companies – typically senior directors and higher.
- Develop a deep understanding of each customer's drug discovery challenges, organizational dynamics, and strategic priorities.
- Create and execute account expansion plans: identify new use cases, additional therapeutic areas, target stakeholders and cross-functional adoption opportunities.
- Build champions within customer organizations who advocate for Perceptic and drive internal adoption.
- Track account health, usage metrics, and ROI; proactively address concerns and position for renewals and upsells.
- Product Strategy & Customer Voice
- Serve as the internal authority on customer needs, pain points, and feature requests.
- Synthesize feedback from user interviews, deployment experiences, and market research into clear product insights.
- Work closely with Product and Engineering teams to prioritize roadmap items, define requirements, and validate solutions.
- Participate in product design reviews and beta testing programs; ensure new features solve real customer problems.
- Track competitive intelligence and industry trends; inform positioning and differentiation strategy.
- Deployment & Technical Enablement
- Lead customer onboarding and implementation projects end-to-end—from kickoff to production workflows.
- Collaborate with customer data science and computational biology teams to integrate Perceptic into existing pipelines.
- Troubleshoot technical challenges, working with Engineering to resolve issues and optimize performance.
- Develop customer success playbooks, training materials, and best practice guides as we scale.
- Measure and communicate customer outcomes; publications, product opportunities generated, time saved, cost reductions.
- Demos, Content & External Presence
- Design and deliver compelling product demos tailored to different audiences—bench scientists, computational biologists, R&D executives.
- Create case studies, white papers, and scientific content that demonstrate platform value.
- Build pitch decks and outreach materials for new customer acquisition and expansion conversations.
- Lead proof-of-concept and pilot programs that showcase capabilities on customer data and problems.
- Cross-Functional Leadership
- Act as the connective tissue between customers and internal teams (R&D, Engineering, Product, Science).
- Translate technical capabilities into customer-facing value propositions and vice versa.
- Partner with founders on go-to-market strategy, pricing models, and partnership opportunities.
- Contribute to strategic planning around target segments, customer success operations, and team scaling.
- Required Skills & Experience
- Passion for solving complex scientific and technical challenges
- Experience in or deep motivation for interfacing between deep tech, software and life sciences
- Strong ability to decomp complex problems into actionable tasks, communicate those clearly to team members both on the deep tech, business, and scientific side
- Strong proactive problem-solving and doer mindset – don’t ask for permission, ask for forgiveness later
- Comfort with ambiguity and rapid iteration
- Willingness taking ownership to solving complex problems and turning the unknown into real world products
- A builder’s mindset with a passion for taking ideas from concept to reality in a fast-paced startup environment
- Nice to haves
- Top tier consultancy experience in the life sciences space is a plus
- Master’s or Ph D life-science related disciplines
- Exposure to AI/ML systems and workflows
- #J-18808-Ljbffr
Account Strategist in City of Westminster employer: Perceptic
At Perceptic, we pride ourselves on being an exceptional employer, fostering a dynamic work culture that thrives on innovation and collaboration. Our team is driven by a shared mission to revolutionise drug discovery through AI, offering employees unparalleled opportunities for growth and ownership in their projects. Located in a fast-paced environment, we empower our engineers to tackle meaningful challenges while enjoying the benefits of a supportive community that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Account Strategist in City of Westminster
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like Perceptic. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
✨Join Relevant Professional Bodies
Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like Perceptic.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like Perceptic. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what Perceptic is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Account Strategist in City of Westminster
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Perceptic!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Perceptic that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Perceptic!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Perceptic, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Perceptic
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Perceptic that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Perceptic’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
