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- Tasks: Support customers from the Benelux region in both Dutch and English.
- Company: Percepta, a dynamic company with a focus on customer service.
- Benefits: Competitive salary, annual bonus, 22 vacation days, and pension scheme.
- Other info: Occasional travel to Daventry for team events.
- Why this job: Join a remote team and make a difference in customer experiences.
- Qualifications: Fluency in Dutch and English with strong communication skills.
The predicted salary is between 28691 - 30691 £ per year.
Percepta in het VK zoekt een Customer Service Advisor (tweetalig Engels/Nederlands) om klanten uit de Benelux te ondersteunen. Deze rol is volledig remote met af en toe reizen naar Daventry.
De ideale kandidaat is vloeiend in Nederlands en Engels, heeft uitstekende communicatieve vaardigheden en een klantgerichte instelling.
Het salaris ligt tussen de £28.691 en £30.691, inclusief een jaarlijkse bonus van £1.500 - £2.000. Extra voordelen zijn 22 vakantiedagen en een pensioenregeling.
Remote Bilingual Customer Service Advisor (NL/EN) in Lincolnshire employer: Percepta
Contact Detail:
Percepta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Bilingual Customer Service Advisor (NL/EN) in Lincolnshire
✨Tip Number 1
Make sure to brush up on your language skills! Since this role requires fluency in both Dutch and English, practice speaking and writing in both languages. It’ll help you feel more confident during interviews.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories when you get the chance to chat with us!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it’s really like to work as a Customer Service Advisor at Percepta.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Remote Bilingual Customer Service Advisor (NL/EN) in Lincolnshire
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being bilingual, make sure to highlight your fluency in both Dutch and English. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your CV: Don’t just send out the same CV for every job. Take a moment to tweak it for this specific role. Emphasise your customer service experience and any relevant skills that match what we’re looking for.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Let us know why you’re excited about this position and how your background makes you a perfect fit. Keep it friendly and professional!
Apply Through Our Website: We recommend applying directly through our website for the best chance of getting noticed. It’s super easy and ensures your application lands right in our hands!
How to prepare for a job interview at Percepta
✨Brush Up on Your Language Skills
Since the role requires fluency in both Dutch and English, make sure to practice speaking and writing in both languages. You might be asked to demonstrate your language skills during the interview, so consider preparing a few scenarios where you can showcase your bilingual abilities.
✨Know the Company Inside Out
Research Percepta thoroughly. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the company and the role.
✨Prepare for Customer Scenarios
Think of common customer service scenarios and how you would handle them. Be ready to discuss your past experiences and how you resolved issues. This will highlight your problem-solving skills and customer-centric approach, which are crucial for this position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what success looks like in this role. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into the company culture.