At a Glance
- Tasks: Support customers from the Benelux region in both Dutch and English.
- Company: Percepta, a dynamic company with a focus on customer service.
- Benefits: Competitive salary, annual bonus, 22 vacation days, and pension scheme.
- Other info: Occasional travel to Daventry for team events.
- Why this job: Join a remote team and enhance your bilingual skills while helping customers.
- Qualifications: Fluency in Dutch and English with strong communication skills.
The predicted salary is between 28691 - 30691 £ per year.
Percepta in het VK zoekt een Customer Service Advisor (tweetalig Engels/Nederlands) om klanten uit de Benelux te ondersteunen. Deze rol is volledig remote met af en toe reizen naar Daventry.
De ideale kandidaat is vloeiend in Nederlands en Engels, heeft uitstekende communicatieve vaardigheden en een klantgerichte instelling.
Het salaris ligt tussen de £28.691 en £30.691, inclusief een jaarlijkse bonus van £1.500 - £2.000. Extra voordelen zijn 22 vakantiedagen en een pensioenregeling.
Remote Bilingual Customer Service Advisor (NL/EN) in Lincoln employer: Percepta
Percepta is an exceptional employer that values its employees by offering a fully remote working environment, allowing for flexibility and work-life balance. With competitive salaries, annual bonuses, and generous holiday allowances, the company fosters a supportive culture that prioritises employee growth and development, making it an ideal place for those seeking meaningful and rewarding careers in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Bilingual Customer Service Advisor (NL/EN) in Lincoln
✨Tip Number 1
Make sure to brush up on your language skills! Since this role requires fluency in both Dutch and English, practice speaking and writing in both languages. It’ll help you feel more confident during interviews.
✨Tip Number 2
Research the company culture at Percepta. Understanding their values and mission can give you a leg up in interviews. Plus, it shows that you’re genuinely interested in being part of their team!
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult customers or tricky situations. This will help you demonstrate your problem-solving skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the resources you need to make your application stand out. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Remote Bilingual Customer Service Advisor (NL/EN) in Lincoln
Some tips for your application 🫡
Show Off Your Language Skills:Since this role is all about being bilingual, make sure to highlight your fluency in both Dutch and English. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your CV:We want to see how your skills match the job description. Don’t just send a generic CV; tweak it to showcase your customer service experience and any relevant achievements that align with what we’re looking for.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about this role and how your background makes you a perfect fit. Keep it friendly and professional, just like we would in a conversation with a customer.
Apply Through Our Website:To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at Percepta
✨Brush Up on Your Language Skills
Since this role requires fluency in both Dutch and English, make sure to practice speaking and writing in both languages. You might be asked to demonstrate your language skills during the interview, so consider preparing a few scenarios where you can showcase your bilingual abilities.
✨Know the Company and Its Values
Research Percepta and understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in the company and its culture.
✨Prepare for Customer Scenarios
Think about common customer service situations you might encounter and how you would handle them. Be ready to discuss your past experiences and how you resolved issues, as this will highlight your problem-solving skills and customer-centric approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role. You could inquire about team dynamics, training opportunities, or what success looks like in this position. It’s a great way to demonstrate your interest and gather valuable information.
