IT Support Technician β€” Service Desk Expert (Windows & Cloud) in Glasgow

IT Support Technician β€” Service Desk Expert (Windows & Cloud) in Glasgow

Glasgow Full-Time 34000 - 34000 Β£ / year (est.) No working from home possible
Percepta

At a Glance

  • Tasks: Provide first and second-line IT support and assist end-users with tech issues.
  • Company: Join Percepta, a leading tech support company in Glasgow.
  • Benefits: Earn Β£34,000 plus performance bonuses, with potential for paid overtime.
  • Other info: Enjoy a dynamic work environment with opportunities for growth.
  • Why this job: Kickstart your career in IT and make a difference in users' tech experiences.
  • Qualifications: Experience in IT support and a passion for helping others.

The predicted salary is between 34000 - 34000 Β£ per year.

Percepta is seeking an IT Support Services Technician in Glasgow, United Kingdom, a full-time, permanent role paying Β£34,000 per year plus a performance bonus. The position entails first- and second-line support, incident logging in ServiceNow, and end-user assistance, with 40 hours per week (Mon-Fri, 8am-5pm). On-site work and potential paid overtime are expected.

Responsibilities include:

  • Hardware setup
  • Imaging
  • Upgrades
  • Asset management
  • Access management
  • On-call shifts

IT Support Technician β€” Service Desk Expert (Windows & Cloud) in Glasgow employer: Percepta

Percepta is an excellent employer that values its employees by fostering a supportive and dynamic work culture in Basildon. With a focus on employee growth, we offer comprehensive benefits including competitive salaries, performance bonuses, and robust pension schemes, ensuring that our team members thrive both personally and professionally in a hybrid working environment.

Percepta

Contact Details:

Percepta Recruitment Team

We think you need these skills to ace IT Support Technician β€” Service Desk Expert (Windows & Cloud) in Glasgow

First-Line Support
Second-Line Support
Incident Logging
ServiceNow
End-User Assistance
Hardware Setup
Imaging