Percepta is looking for a Customer Experience Specialist in Daventry to support customers of a globally recognised automotive brand. You will be the trusted point of contact, listening, solving problems, and building genuine customer loyalty through every interaction.
Youβll handle calls, emails and chats, acting as the single point of contact for inquiries and after-sales support. A high standard of written communication is required, and youβll work with Sales, Technical, Warranty and Dealers
#J-18808-LjbffrCustomer Experience Specialist β Hybrid (Automotive) employer: Percepta
Percepta is an excellent employer that values its employees by fostering a supportive and dynamic work culture in Basildon. With a focus on employee growth, we offer comprehensive benefits including competitive salaries, performance bonuses, and robust pension schemes, ensuring that our team members thrive both personally and professionally in a hybrid working environment.