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- Tasks: Own customer cases and ensure smooth resolutions while delivering exceptional experiences.
- Company: Global customer service provider in Basildon with a supportive team culture.
- Benefits: 22 days annual leave, comprehensive benefits, and a hybrid work model.
- Why this job: Join a passionate team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Exciting opportunity for growth in a dynamic environment.
The predicted salary is between 30000 - 50000 £ per year.
A global customer service provider in Basildon is seeking a passionate individual to take ownership of customer cases and ensure a smooth resolution process. The ideal candidate will deliver exceptional customer experiences, liaise with various teams, and handle complexities with ease.
Offered as a full-time hybrid position, it provides 22 days of annual leave, comprehensive benefits, and a supportive team environment.
Automotive CX Specialist – Hybrid Role with Bonus in Basildon employer: Percepta
Contact Detail:
Percepta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive CX Specialist – Hybrid Role with Bonus in Basildon
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry or customer service roles. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We want you to shine when discussing how you handle complex customer cases.
✨Tip Number 3
Show off your passion! When you get the chance to speak with potential employers, let them know why you love delivering exceptional customer experiences. Your enthusiasm can set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals like you to join our supportive team.
We think you need these skills to ace Automotive CX Specialist – Hybrid Role with Bonus in Basildon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how passionate you are about delivering exceptional experiences and resolving customer issues.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in customer service. We love seeing how your skills align with the role of Automotive CX Specialist, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us see how you can handle complexities with ease.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Percepta
✨Know the Company Inside Out
Before your interview, do some homework on the global customer service provider. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully resolved customer issues. Highlight how you took ownership of cases and ensured a smooth resolution process. This is key for an Automotive CX Specialist, so make sure your stories reflect your ability to deliver exceptional customer experiences.
✨Demonstrate Team Collaboration
Since the role involves liaising with various teams, be ready to discuss how you've worked collaboratively in the past. Share specific instances where teamwork led to successful outcomes, showcasing your ability to handle complexities with ease.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the team dynamics, the challenges they face, or how success is measured in this position. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.
