Remote Bilingual Customer Service Advisor NL/EN in Daventry

Remote Bilingual Customer Service Advisor NL/EN in Daventry

Daventry Full-Time 28691 - 30691 £ / year (est.) No working from home possible
Percepta LLC

At a Glance

  • Tasks: Assist customers from the Benelux with queries via phone, email, and chat.
  • Company: Percepta LLC, a dynamic company based in England.
  • Benefits: Competitive salary, bonus opportunities, and fully remote work.
  • Other info: 40-hour work week with a flexible rota; must have the right to work in the UK.
  • Why this job: Use your Dutch skills daily while helping customers in an international setting.
  • Qualifications: Fluency in Dutch and English, with a passion for customer service.

The predicted salary is between 28691 - 30691 £ per year.

Percepta LLC, gevestigd in Engeland, zoekt een Customer Service Advisor die volledig remote kan werken. In deze rol help jij klanten uit de Benelux met vragen en problemen via telefoon, e-mail en chat. Je hebt de mogelijkheid om dagelijks je Nederlands te gebruiken in een internationale omgeving.

Het salaris ligt tussen £28.691 en £30.691, inclusief bonusmogelijkheden, en je werkt 40 uur per week volgens een roulatieschema. Zorg ervoor dat je het recht hebt om in het VK te werken.

Remote Bilingual Customer Service Advisor NL/EN in Daventry employer: Percepta LLC

Percepta LLC is an excellent employer that offers a fully remote working environment, allowing you to balance your professional and personal life while serving customers across the Benelux region. With competitive salaries, bonus opportunities, and a supportive work culture that values bilingual communication, employees are encouraged to grow and develop their skills in an international setting. Join us to be part of a dynamic team where your contributions truly matter.

Percepta LLC

Contact Details:

Percepta LLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Remote Bilingual Customer Service Advisor NL/EN in Daventry

Tip Number 1

Make sure to research Percepta LLC and understand their values and culture. This will help you tailor your responses during interviews and show that you're genuinely interested in the company.

Tip Number 2

Practice your language skills! Since this role requires bilingual communication, brush up on your Dutch and English. You can even role-play common customer service scenarios with a friend to build confidence.

Tip Number 3

Network with current or former employees of Percepta. They can provide insider tips on the interview process and what the company really values in a candidate.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way!

We think you need these skills to ace Remote Bilingual Customer Service Advisor NL/EN in Daventry

Bilingual Communication Skills
Customer Service Skills
Problem-Solving Skills
Telephone Etiquette
Email Communication
Chat Support Skills
Time Management

Some tips for your application 🫡

Show Off Your Language Skills:Since this role is all about helping customers in both Dutch and English, make sure to highlight your bilingual abilities in your application. We want to see how you can switch between languages effortlessly!

Tailor Your CV:Don’t just send the same CV to everyone! Take a moment to tweak your CV to match the job description. We love seeing candidates who take the time to align their experience with what we’re looking for.

Be Personable in Your Cover Letter:Your cover letter is your chance to show us your personality! Share why you’re excited about this role and how you can contribute to our team. We appreciate a friendly tone that reflects your enthusiasm.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it makes the process smoother for both you and us!

How to prepare for a job interview at Percepta LLC

Brush Up on Your Language Skills

Since this role requires you to communicate in both Dutch and English, make sure you're comfortable switching between the two languages. Practise common customer service phrases and scenarios in both languages to show your fluency during the interview.

Know the Company Inside Out

Research Percepta LLC thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the company.

Prepare for Common Customer Scenarios

Think about typical customer service situations you might encounter. Prepare examples from your past experiences where you successfully resolved issues or provided excellent service. This will showcase your problem-solving skills and adaptability.

Showcase Your Remote Work Skills

As this is a remote position, highlight any previous remote work experience you have. Discuss how you manage your time, stay organised, and maintain communication with team members while working from home.