Percepta in the United Kingdom is seeking a Customer Experience (CX) Specialist (Automotive). This full-time, permanent role is hybrid (2 days onsite / 3 days at home) and focuses on owning customer cases from first contact to full resolution, while reducing vehicle downtime and keeping customers informed. Salary starts at £27,275 base with performance bonus; OTE up to £28,775.
Start date 9 November 2026. Benefits include pension, life assurance, private medical, travel insurance, and staff
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Hybrid Automotive CX Specialist – Remote-Friendly in Basildon employer: Percepta LLC
Percepta LLC is an excellent employer, offering a dynamic work culture that values collaboration and innovation. With a hybrid work model, employees enjoy the flexibility of remote support while engaging directly with customers, fostering meaningful relationships. The company prioritises employee growth through continuous training and development opportunities, making it an ideal place for those seeking a rewarding career in customer experience.
