At a Glance
- Tasks: Support and improve the Windchill solution in a large-scale defence project.
- Company: Join a leading firm in the defence sector with a focus on innovation.
- Benefits: Competitive salary, potential for remote work, and opportunities for professional growth.
- Other info: Work in a dynamic team with a focus on continuous improvement.
- Why this job: Make a real impact in critical environments while enhancing your technical skills.
- Qualifications: 5+ years in PLM/Windchill support and strong analytical abilities required.
The predicted salary is between 45000 - 50000 £ per year.
Your mission
We are looking for a PLM Support Consultant to strengthen our team around the Windchill solution. You will be involved in a large-scale international project in the defense sector, and will be responsible for support, operations, and continuous improvement activities in critical environments. This position requires a Defence Security Clearance and is primarily performed full-time on the client’s site. Remote working may be considered, subject to operational requirements and the need for on-site presence.
Your role
- Analyze and resolve complex incidents (code, logs, Oracle / SQL databases, Windchill configurations)
- Handle recurring issues and implement workarounds
- Ensure compliance with SLAs and incident management processes
- Deploy fixes and ensure system installation, maintenance, and updates
- Install and configure environments (integration, validation, pre-production, production)
- Ensure daily operations (backups, restorations, services, upgrades)
- Manage access rights in accordance with security policies
- Monitor systems and optimize performance
- Contribute to continuous improvement and share best practices
Your profile
- At least 5 years of experience in PLM / Windchill support
- Familiar with ITIL best practices (ITIL certification being an advantage)
- Ability to understand and analyze code, investigate incidents, and propose solutions
- Experience with monitoring tools (Dynatrace, Zabbix, or equivalent)
- Knowledge of databases: PostgreSQL, Oracle, SQL Server
- Technical skills in Java, SQL, PowerShell, Batch, and JavaScript
- Good command of Unix/Linux and Windows environments, as well as VMware and Docker
- Autonomous, detail-oriented, responsive, with strong analytical skills
- Excellent interpersonal skills and customer service mindset
- Team player
- French is a plus
Windchill Support Consultant (M/F) in Watford employer: Percall Group
Join a dynamic and innovative team as a Windchill Support Consultant, where you will play a crucial role in a large-scale international project within the defence sector. Our company fosters a collaborative work culture that prioritises employee growth and development, offering opportunities for continuous learning and professional advancement. With a focus on operational excellence and a commitment to best practices, we provide a supportive environment that values your contributions and encourages you to thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Windchill Support Consultant (M/F) in Watford
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Percall Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Percall Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Percall Group!
✨Direct Apply to Percall Group
Let's not forget to apply directly through the Percall Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Windchill Support Consultant (M/F) in Watford
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Percall Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Percall Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Percall Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
