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- Tasks: Design and maintain cutting-edge Cisco Unified Communications infrastructure for the U.S. Army.
- Company: Join Peraton, a leader in tech solutions for military operations.
- Benefits: Enjoy competitive salary, health benefits, and generous PTO.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Make a real impact in mission-critical voice services while working with advanced technology.
- Qualifications: Experience in Cisco Collaboration stack and network security required.
The predicted salary is between 86000 - 138000 ÂŁ per year.
Peraton is searching for an experienced Network Unified Collaboration (UC) Engineer to join our team in Wiesbaden, Germany. This on‑site position supports the U.S. Army Europe Regional Cyber Center (RCC‑E).
Role and Responsibilities
- Design, deploy, maintain, optimize, and secure the Cisco Unified Communications (UC) infrastructure footprint for the RCC‑E.
- Perform daily health checks, proactive monitoring, and Tier‑3 troubleshooting for the Cisco Collaboration Suite (CUCM, Unity, UCCX, CER, Expressways, CUBEs) to ensure 99.9% availability for mission‑critical voice services across the AORs.
- Configure and maintain SIP trunks, H.323 gateways, SRST, CUBE, and Microsoft Teams trunk configurations for integration with Army Azure cloud or tactical voice networks.
- Manage Cisco IOS Voice Gateways (SIP/SRTP) – execute configuration updates, firmware patches, and dial‑plan optimizations for secure and reliable call routing.
- Serve as the functional lead for UC‑related identity tasks within Cisco ISE; maintain 802.1X port security for collaboration endpoints and troubleshoot authentication failures to ensure secure network access.
- Provide operational support for multi‑platform video environments including MS Teams Rooms (MTR) and Cisco Webex; manage SBC connectivity for Direct Routing and ensure interoperability between VTC hardware and software codecs.
- Support VTC operations, including scheduling, endpoint support, and bridging through tactical and RHN network for secure and non‑secure VTC calls.
- Implement and maintain DISA STIG compliance across all UC and video assets; collaborate with the Security team to remediate vulnerabilities and ensure the UC posture meets Army Top‑Level Architecture (ATLA) standards.
- Integrate collaboration services with Active Directory, PKI/certificate authorities, Cloud platforms and DNS for secure authentication and service delivery.
- Provide Tier‑3 escalation support and mentor other team members on UC technologies.
- Act as the technical liaison between the UC team and the Network Automation Operations pillars; provide technical input for Change Management boards and assist in the documentation of standard operating procedures (SOPs).
- Manage the day‑2 operations of the UC infrastructure, including user provisioning, certificate renewals, and capacity monitoring of SIP trunks and VTC bridges.
Documentation & Collaboration
- Maintain up‑to‑date architecture diagrams, runbooks, and SOPs; participate in formal change‑control processes.
Qualifications Minimum Requirements
- Bachelor’s degree in Computer Science, Cybersecurity, or related field and 8+ years of relevant experience, or an Associate’s degree and 10+ years’ relevant experience, or a high school diploma and 12+ years’ relevant experience.
- Certifications (8140 DCWF Code 441): DCWF: 441 – SecurityX/CASP+, CCNP Security, CCSP, GCIA, GCED, GCIH. And one of the following: CCNP Collaboration, CCNP Routing and Switching, CCNP Security, CCIE.
Hands‑On Expertise
- Unified Communications & Collaboration: Minimum 5 years administering the Cisco Collaboration stack, including CUCM, UCCX, Unity Connection, and Cisco Emergency Responder (CER); proven track record of maintaining Cisco Expressways, Voice Gateways (ISR/VG), Analog Gateways and Cisco Unified Border Elements (CUBEs).
- Identity & Network Access Control: Proficiency in Cisco ISE and 802.1X protocols; manage endpoint identity policies, troubleshoot authentication/authorization failures for UC devices, and ensure hardware is correctly profiled within the network access architecture.
- Network Foundation (L2/L3): Strong command of Campus Routing and Switching (Cisco Catalyst/Nexus); diagnose and resolve Layer 2 (VLANs, Spanning Tree, PoE) and Layer 3 (OSPF/BGP, QoS/DSCP) issues that impact real‑time voice and video traffic.
- Video Integration: Experience supporting multi‑vendor video solutions (MS Teams Rooms, Webex, Polycom) and ensuring interoperability between legacy VTC hardware and modern cloud‑based collaboration platforms.
- Configuration Management & Documentation: Maintain accurate Network Topology Diagrams, Port/Cable maps, and System SOPs; manage configuration backups, version control, and formal change‑management records for audit readiness and disaster recovery.
- Deep understanding of SIP, including message flows, call negotiation, early media, and troubleshooting methodologies.
- Practical experience with major SBC platforms: Cisco CUBE, Ribbon, Audio codecs.
- Understanding of network security principles, including ACLs, NAT, and IPS/IDS.
- Understanding of Cisco ISE policies, 802.1X, RADIUS, TACACS+, TrustSec, Software‑Defined Access; familiarity with CLI tools (e.g., TMSH), networking concepts, protocols, and security principles.
Soft Skills & Security Clearance requirements
- Demonstrated analytical, troubleshooting, and communication experience and capabilities.
- Demonstrated ability to thrive in fast‑paced, mission‑critical settings.
- U.S. citizenship required.
- Active DoD Secret security clearance.
Target Salary Range
$86,000 - $138,000 (typical range; may vary based on experience, location, and contract).
Benefits
Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays.
EEO
Equal opportunity employer, including disability and protected veterans, and other characteristics protected by law.
Network Unified Collaboration (UC) Engineer employer: Peraton
Contact Detail:
Peraton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Unified Collaboration (UC) Engineer
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or conferences related to Unified Communications. It’s a great way to make connections and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills in practical settings! Consider setting up a demo of your UC expertise, like a mini-project showcasing Cisco Collaboration tools. This can really impress potential employers and give them a taste of what you can do.
✨Tip Number 3
Don’t underestimate the power of social media! Use platforms like LinkedIn to connect with recruiters and hiring managers. Share relevant content and engage with posts to get noticed in the UC community.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Network Unified Collaboration (UC) Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Network Unified Collaboration Engineer role. Highlight your experience with Cisco UC technologies and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We value analytical and troubleshooting skills, so let us know how you've made an impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at Peraton
✨Know Your Cisco Inside Out
Make sure you brush up on your knowledge of the Cisco Collaboration Suite, especially CUCM, UCCX, and Unity. Be prepared to discuss your hands-on experience with these technologies and how you've tackled challenges in the past.
✨Showcase Your Troubleshooting Skills
Since this role involves Tier-3 troubleshooting, be ready to share specific examples of complex issues you've resolved. Highlight your analytical skills and how you approach problem-solving in high-pressure situations.
✨Understand Security Protocols
Familiarise yourself with network security principles, especially around Cisco ISE and 802.1X. Be prepared to discuss how you've implemented security measures in previous roles and how you ensure compliance with standards like DISA STIG.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your ability to integrate collaboration services with cloud platforms and manage video environments. Think through potential challenges and how you'd address them, showcasing your strategic thinking.