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- Tasks: Support secure data delivery for national security using advanced communications and ISR systems.
- Company: Join Peraton, a leader in national security and innovative technology solutions.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Why this job: Make a real impact on critical missions while working with cutting-edge technology.
- Qualifications: Experience in AISR transport systems and strong troubleshooting skills required.
- Other info: Dynamic work environment with opportunities to support military operations.
The predicted salary is between 70000 - 110000 £ per year.
Join Peraton's mission-critical team supporting secure, real-time data delivery across complex operational environments in direct support of our nation's warfighters. If you are driven by national security and energized by cutting-edge C2ISR capabilities, sensor integration, and resilient data transport solutions, we invite you to join our team. We are seeking highly cleared professionals who excel at the intersection of advanced communications infrastructure, distributed systems, and mission assurance—where reliability, security, and performance are paramount. Specifically, we are looking for a TS/SCI cleared Field Service Representative (FSR) - Senior to support this mission in RAF Croughton, UK.
The Field Service Representative Senior serves as the onsite technical owner and primary point of contact for Airborne ISR Transport gateway locations. Assignments may be permanent at a designated site or rotational in support of unmanned locations, surge operations, temporary coverage for other FSRs, or periods of increased mission demand. FSRs are responsible for the full lifecycle operation, sustainment, and modernization of AISR transport infrastructure at supported sites and act as the trusted technical liaison between the program, local leadership, mission partners, and vendor representatives. This role requires a highly self-directed field engineer with broad and deep technical expertise across SATCOM, RF, networking, and systems integration, combined with strong communication and stakeholder engagement skills.
Key Responsibilities
- Serves as the primary technical authority and program representative for assigned gateway locations, whether permanently assigned or in a surge or rotational capacity, accountable for system availability, performance, and mission continuity.
- Provides hands on installation, configuration, operation, maintenance, and break fix support for AISR transport systems, including SATCOM terminals, RF chains, modems, routers, switches, encryption devices, and supporting infrastructure.
- Rapidly diagnoses and isolates faults across RF, SATCOM, modem, network, and system layers to restore degraded or failed ISR transport services in operationally sensitive environments.
- Supports unmanned or lightly manned sites through rotational coverage, temporary duty assignments, or surge support, maintaining continuity of operations and configuration consistency across locations.
- Plans and executes equipment upgrades, technology refresh, and incremental modernization activities in coordination with engineering and program teams, often in constrained or time sensitive conditions.
- Acts as the primary liaison with local military leadership, tenant units, mission partners, host nation personnel when applicable, and vendor field representatives to coordinate access, maintenance windows, and operational impacts.
- Communicates technical status, risks, and recommended actions clearly to both technical and non-technical stakeholders.
- Coordinates logistics, spares management, RMAs, shipping, and asset accountability for assigned equipment sets, maintaining accurate configuration and inventory records.
- Provides onsite and over the shoulder training to operators and local personnel as required to ensure proper system use and basic fault recognition.
- Documents incidents, maintenance actions, configuration changes, and lessons learned in program tracking systems to support trend analysis and continuous improvement.
- Interfaces with remote engineering, network operations, cybersecurity, and logistics teams to escalate complex issues and implement approved fixes.
- Operates independently or as part of a small distributed FSR team, exercising sound judgment during system outages or mission degradation events.
Required Qualifications
- Extensive hands-on experience supporting AISR transport or comparable DoD ISR systems, with demonstrated depth in SATCOM, RF signal paths, and IP networking.
- Prior experience as a Field Service Representative, site engineer, or similar role supporting remote, deployed, or rotational assignments.
- Proven ability to troubleshoot across SATCOM terminals, modems, RF components, routers, switches, and end to end transport paths.
- Demonstrated experience working directly with operational units and local leadership as a technical point of contact for mission critical systems.
- Ability to adapt quickly to new locations, configurations, and operational conditions with minimal supervision.
- Willingness and ability to travel and support surge or temporary duty assignments as mission needs dictate.
- Minimum of 6 years’ experience with a Bachelor’s degree, 4 years with a Master’s degree, or 2 years with a PhD in a relevant technical discipline.
- Active TS SCI clearance required.
- US citizenship required.
Desired Qualifications
- Direct experience supporting ISR ground stations, gateway entry points, or theater level transport nodes.
- Familiarity with L3Harris, ViaSat, or similar ISR SATCOM modem and gateway technologies.
- Experience operating within a distributed field support or surge team construct.
- Strong working knowledge of DoD incident management and configuration tracking tools such as ServiceNow or equivalent.
- DoD approved IA baseline certification for ADP III or IT III.
- Minimum of 8 years’ experience with a Bachelor’s degree, 6 years with a Master’s degree, or 4 years with a PhD in a relevant technical discipline.
Why Join Us?
- Be part of a mission-critical team supporting USSOCOM and its mission partners in delivering cutting-edge C2ISR capabilities.
- Work in a dynamic and collaborative environment at Pope, supporting critical national security operations.
- Manage cutting-edge communications and sensor systems that directly impact operational readiness.
- Access to professional development opportunities and career growth within the intelligence and cybersecurity community.
- Opportunity to work with advanced tactical communications technologies and AISR systems.
AISR Field Service Representative in Brackley employer: Peraton
Contact Detail:
Peraton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AISR Field Service Representative in Brackley
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their mission and values, especially how they relate to national security and advanced communications. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Practice your technical skills and be ready to demonstrate them. For a role like Field Service Representative, you might be asked to troubleshoot a scenario on the spot. Brush up on your SATCOM, RF, and networking knowledge to impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our mission-critical team.
We think you need these skills to ace AISR Field Service Representative in Brackley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with AISR transport systems and technical expertise. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application to reflect your ability to convey technical information effectively.
Highlight Your Problem-Solving Abilities: We’re looking for someone who can troubleshoot and resolve issues quickly. Include examples in your application that showcase your hands-on experience with SATCOM, RF, and networking challenges, and how you’ve successfully tackled them.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Peraton
✨Know Your Tech Inside Out
Make sure you have a solid grasp of the technical aspects related to AISR transport systems, SATCOM, RF, and networking. Brush up on your troubleshooting skills, as you'll likely be asked to demonstrate how you would handle specific technical challenges during the interview.
✨Showcase Your Communication Skills
As a Field Service Representative, you'll need to liaise with various stakeholders. Prepare examples of how you've effectively communicated technical information to non-technical audiences in the past. This will highlight your ability to bridge the gap between technical and operational teams.
✨Demonstrate Adaptability
Given the nature of the role, being adaptable is key. Be ready to discuss situations where you've had to quickly adjust to new environments or technologies. Highlight any experience you have with rotational assignments or working under pressure.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in real-time. Think about past experiences where you diagnosed and resolved issues under tight deadlines, and be prepared to walk the interviewer through your thought process.
