Senior Service Designer: Transform Complex Public Programs in Swansea

Senior Service Designer: Transform Complex Public Programs in Swansea

Swansea Full-Time 55000 - 65000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead innovative design projects and facilitate workshops to transform public services.
  • Company: Perago, a forward-thinking organisation dedicated to improving public programmes.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on meaningful change in the community.
  • Why this job: Make a real difference in public policy through impactful service design.
  • Qualifications: Five years of service design experience and strong collaboration skills.

The predicted salary is between 55000 - 65000 £ per year.

Perago is seeking a Senior Service Designer based in Swansea to lead complex design and research programmes from discovery to delivery. The ideal candidate has at least five years of experience in service design and is capable of working across diverse organisations.

The role includes responsibility for service design, facilitating workshops, and strategic design, making it imperative to have a strong understanding of both design and public policy.

This is a hybrid position, with expectations to be on-site at least once or twice a week.

Senior Service Designer: Transform Complex Public Programs in Swansea employer: Perago

Perago is an exceptional employer that values innovation and collaboration, offering a dynamic work culture where creativity thrives. Located in Swansea, employees benefit from a supportive environment that encourages professional growth through diverse projects and opportunities to engage with public policy. With a hybrid working model, team members enjoy flexibility while contributing to meaningful public programmes that make a real difference in the community.

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Contact Details:

Perago Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Service Designer: Transform Complex Public Programs in Swansea

Tip Number 1

Network like a pro! Reach out to your connections in the service design field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

Tip Number 2

Show off your skills! Create a portfolio that highlights your best work in service design, especially projects that involved complex public programmes. This will give potential employers a clear view of what you can bring to the table.

Tip Number 3

Prepare for interviews by practising common questions related to service design and public policy. We recommend doing mock interviews with friends or mentors to build your confidence and refine your answers.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Senior Service Designer: Transform Complex Public Programs in Swansea

Service Design
Research Skills
Workshop Facilitation
Strategic Design
Public Policy Understanding
Complex Problem Solving
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Service Designer role. Highlight your experience in service design and any relevant projects that showcase your skills in leading complex programmes.

Showcase Your Experience:We want to see your journey! Include specific examples of your work in service design, especially those that involved public policy or diverse organisations. This will help us understand how you can contribute to our team.

Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Perago

Know Your Service Design Inside Out

Make sure you brush up on your service design principles and methodologies. Be ready to discuss your past projects in detail, especially those that involved complex public programmes. Highlight how your experience aligns with the role at Perago.

Showcase Your Workshop Facilitation Skills

Since the role involves facilitating workshops, prepare examples of how you've successfully led sessions in the past. Think about the techniques you used to engage participants and drive outcomes, as this will demonstrate your capability to manage diverse groups.

Understand Public Policy Context

Familiarise yourself with current public policy issues relevant to the role. Being able to discuss how service design can impact public programmes will show that you’re not just a designer but also someone who understands the bigger picture.

Prepare for Hybrid Work Dynamics

As this is a hybrid position, be ready to discuss how you manage your time and productivity when working remotely versus on-site. Share strategies that have worked for you in the past, as this will reassure them of your adaptability.