The Fragrance Shop is seeking a commercially minded Head of Membership to lead MyTFS, the UK’s leading fragrance membership. You will own strategy, proposition and commercial performance across acquisition, activation, retention and value delivery, spanning stores, web and app.
The role requires deep customer insight, cross-functional leadership and a track record of scaling loyalty propositions. With a hybrid work model, you will partner closely with Finance, Trading, Marketing and Technology
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Head of Membership & Customer Value in Manchester employer: Per-Scent
The Fragrance Shop is an exceptional employer, offering a vibrant work culture that prioritises work-life balance with flexible working options, including 15 work-from-home days and duvet days. Located in Trafford Park, our state-of-the-art office features free onsite gym facilities and generous staff discounts on a wide range of fragrances, alongside excellent opportunities for professional growth within a passionate team dedicated to innovation and collaboration.
